Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
wbea
New Contributor

Not able to Install Policy Package & Device Settings

I need help resolving this issue. Please see the error log below:

Copy device global objects

validation error on firewall policy 5, by dynamic interface check

Vdom copy failed:
error 15 - used

Copy objects for VDOM root
"firewall ssl-ssh-profile", "certificate-inspection", id=3586, SKIP - (null)
"firewall SSL-ssh-profile", "deep-inspection", id=3595, SKIP - (null)
"endpoint-control FCTEMS", "1", id=4831, SKIP - (null)

....

4 REPLIES 4
sw2090
SuperUser
SuperUser

it is hard to say but looks like something is wrong with the interfaces in that policy.

Anyway your FMG did install the Policy Package & Device Settings. It just skipped the erroneous policy.

-- 

"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams

-- "It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
wbea
New Contributor

@sw2090 thanks for your comment. I could not proceed with the installation of the Policy Package & Device Settings because of the error. So FMG did install the Policy Package & Device Settings. It still says "Never Installed".

funkylicious
SuperUser
SuperUser

Hi,

According to the error message it says something about a interface in rule id #5 that uses a dynamic interface object that maybe is not mapped/created for the device in question ?

Also, take a look at this to see what does "Never installled" means.

"jack of all trades, master of none"
"jack of all trades, master of none"
wbea

The issue was caused by Rule id #5. To resolve it, I re-imported the policy package and cloned a new policy that does not include rule #5. Thank you for your response.

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors