Lost admin password fortigate 81F

[itmaximus]

Hello! Need help with reset admin password. Previous administrator disable sim-card and leave to another country.

read topic:

Resetting a lost admin password - Fortinet Community

but version of firmware another or maintainer is disable.

If my fortinet start, i'ill see in console menu:

FortiGate-81F (17:40-07.27.2021)
Ver:05000025
Serial number: FGT81FT*********
CPU: 1200MHz
Total RAM: 4 GB
Initializing boot device...
Initializing MAC... NP6XLITE#0
Please wait for OS to boot, or press any key to display configuration menu.

[C]: Configure TFTP parameters.
[R]: Review TFTP parameters.
[T]: Initiate TFTP firmware transfer.
[F]: Format boot device.
[I]: System information.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.

Then if i choose "Q" system starting full and login maintainer and pass "bcpbFGT81FT*********" not working.

How i can reset password without hard reset config?

[ozkanaltas · Accepted solution]

Hello @itmaximus ,

Which version do you use?  If you are using a version newer than 7.2.4, the maintainer account will not work.