How to disable Forticlient updates on Windows 7

[jfeyen]

Hi,

Recently we deployed Forticlient 5.4.0780 to our end users pc's (Based on Windows 7). Now after some time they get a message : "Forticlient recently updated itself"

Then UAC pops up for the credentials. Our end users are normal users and don't have the admin password. Is there a way to disable the client updates?

We already tried this via regedit: HKLM\SOFTWARE\Wow6432Node\Fortinet\Forticlient\FA_UPDATE But Fortrinet blocks this part of the registry:

"Cannot create value: Error writing to the registry"

Is there another way to do this?

Thanks , Kr,

[jfeyen]

Hi,

Together with the support we found a solution:

1. Export your Forticlient configuration, this will generate a .conf file

Forticlient - file - settings - system - backup

2. Then change two things: update_action, enabled like below

3. Import the Forticlient configuration and your set:

Forticlient -file - settings - system - import

   <update>             <use_custom_server>0</use_custom_server>             <server />             <port>80</port>             <timeout>60</timeout>             <failoverport />             <fail_over_to_fdn>1</fail_over_to_fdn>             <auto_patch>0</auto_patch>             <!-- update_action applies to software updates only and can be one of: notify_only, download_and_install, download_only, disable -->             <update_action>disable</update_action>             <scheduled_update>                 <enabled>0</enabled>                 <type>interval</type>                 <daily_at>01:00</daily_at>                 <update_interval_in_hours>1</update_interval_in_hours>             </scheduled_update>         </update>