Help with UTM: Not working at all?

[#1]

Ok, now I' m sure this is something I' m doing wrong, as this is essentially the most basic function of the fortigate units! I' m trying to set up basic web filtering with categories. I have a FortiWifi 30B with FortiOS 4 MR2 I have configured, as per the guides: A Web filter Profile ' admin staff' . In here I have configured ' FortiGuard Web Filtering' for http and https. For testing, I have set *every* category to ' block' , so my understanding is this should be blocking everything essentially. I then go to my (only) firewall policy, and tick UTM. Select protocol options (using ' default' , but tried many different options), and ' Enable Web Filter' and selected ' Admin staff' profile. Then try browsing, and can load *any* website! I' ve tried enabling Identity based policy, creating a username with this same web filtering policy, and sure enough, when I browse, I get a login prompt no worries, but once logged in, I can browse anything! What' s going on? What am I missing? Thanks in advance!

[#2]

Ok. updated to MR3, and did a factory reset, WIFI once again stopped working (see separate thread on this issue, ticket open), but UTM was configured and working correctly. Since I need the wifi to work (I wouldn' t have bought a WIFI model if I didn' t) I decided to downgrade back to MR2 patch 5, and factory reset again on this level. I now have it working. UTM & WIFI is working on MR2 patch 5. Memory at around 66%, running firewall & Web Filter only, which is all I really need. Thanks again for your help, it was obviously all related to the upgrade and downgrade of firmware without resetting. Now I just need WIFI to work in MR3 and I' ll be happy, but for now this is usable. Thanks.