HA not synchronized

[BensonLEI]

Hi, guys,

I am rather new to Fortigate devices, after a pair of Forti400e have formed HA structure, I found them not synchronized due to the following message:

login: slave's configuration is not in sync with master's, sequence:0 slave's external files are not in sync with master, sequence:1. (type APPDB) slave's external files are not in sync with master, sequence:3. (type CERT_CA) slave's external files are not in sync with master, sequence:4. (type CERT_CA) slave succeeded to sync external files with master slave's external files are not in sync with master, sequence:0. (type APPDB) slave's external files are not in sync with master, sequence:1. (type APPDB) slave's external files are not in sync with master, sequence:3. (type APN_CERT) slave's external files are not in sync with master, sequence:4. (type APN_CERT) slave succeeded to sync external files with master slave's external files are not in sync with master, sequence:0. (type APN_CERT) slave's external files are not in sync with master, sequence:1. (type APN_CERT) slave's external files are not in sync with master, sequence:2. (type APN_CERT) slave's external files are not in sync with master, sequence:3. (type APN_CERT) slave's external files are not in sync with master, sequence:4. (type APN_CERT) slave succeeded to sync external files with master

Any recommendation, thx a lot

[Alexis_G · Accepted solution]

These messages are normal when initially you form a cluster, or after reloading a member.

Is it still looking NOT synced ??? (though GUI ? or cli).

Else you need to troubleshoot this.

The configuration seems syncing,,, and some external files might be the issue if still not synced.

check: 

https://kb.fortinet.com/kb/documentLink.do?externalID=FD45183

https://kb.fortinet.com/kb/documentLink.do?externalID=FD36494

https://kb.fortinet.com/kb/documentLink.do?externalID=FD31379

else if it a fresh install,, try to

a. factory default the passive unit and after reboot configure only HA configuration on secondary. Nothing else.

Then try again to from HA.

[BensonLEI]

Hi, jklapas

Thanks so much for your kind replied.

Finally, I found the issue from the event log...the slave became master after reboot.

Cheers