Fortimanager Password Reset

[Jon_Hill]

We purchased our Fortimanager around 4 months ago and had all good intentions of using it there and then but didn' t. We now want to start using it but have forgotten the administrator password. How can I reset the administrators password or do a factory reset? Is there a back door in? Thanks Jon

[hidayet]

Hi Jon Hill, You can change the following config fmsystem admin user edit admin set password <password> end

[Jon_Hill]

I can' t get access to the command line as I don' t know the administrator password. Thanks

[hidayet]

You can connect the cable and telnet console

[Jon_Hill]

Is there no admin password when connecting through console?

[hidayet]

How to reset the password of a Fortinet FortiGate firewall? Or just gain access to the firewall though the console interface will be described here. This is strangely not described in the administratorsmanual. But Fortinet says that if you are a subscribing user of Fortinet' s products, you can contact them, and they will guide you. I tested this on a Fortinet FortiGate 50A Connect to the firewall via the Console port on the back of the unit. This is done either by an Seriel cable or a RJ-45 to Seriel cabel. Start HyperTrm.exe (Hyber Terminal) Connect to the firewall using the following parameter Baud 9600 8Bit None 1 None And of course the correct com-port. Yeah I know, obvious... but many make this mistake The firewall should then repose with its name or hostname. (If it dont try pressing " enter" ) Type in the username: maintainer The password is bcpb + The serienumber of the firewall (remember CAPS letters) Note that on some devices, after the device boots, you have 14 seconds to type in the username and password. It might, therefore, be necessary to have them ready in a text editor, and then copy and paste them into the login screen. Now you should be connected to the firewall, and to change the admin password you type the following. config system admin edit admin set password <psswrd> end Now you are all done. Enjoy your regained acces to the Firewall.