Deleting an Organization in Setup view - Data base error occures in FortiSIEM7.1.3

[KarlH]

Hello

over in Admin -Setup- Organization

the Error appeared when I tried to delete an organization, one of our clients who has terminated service.  Any ideas on what this is due to? or how I can fix? is this the Database being confused somehow?

Thanks in advance.

[Richie_C]

Hi @KarlH 

It looks like you have some references in Global to the Org you are trying to delete. The screenshot specifically mentions rules. But it could be worth checking other references such as notification policies or admin accounts.

Regards

[KarlH]

OK @Richie_C thank you  I will seek those out sure will be nice to upgrade to a newer version of the Supervisor and SIEM where I'm sure the error message are far more human friendly and informative.

Also FYI its considered an vulnerability to expose back-end system errors to the user.. Fortinet really should not allow system errors to percolate to the human user.  Most likely a Try Catch mistake. Simulate scenarios where exceptions are thrown, and verify that user-friendly, non-sensitive error messages are displayed.