Description This article explains how to fix an issue where the exchange
connector health check does not show correctly or shows as
'disconnected' after upgrading the exchange connector to version 4.1.
Scope Exchange connector version 4.1.0: On-Premi...
Description This article explains how to troubleshoot the connector
configuration issues in FortiSOAR. Scope All supported versions of
FortiSOAR. Solution After installing the FortiSOAR connector, configure
the required details and save the settings....
Description This article helps to troubleshoot the license-related
issues in FortiSOAR. Scope All supported versions of FortiSOAR. Solution
The most common error with licensing is 'FSR-Auth-003: License
Entitlement Sync failed. Ensure that https://gl...
Description This article offers instructions to investigate playbook
failures in FortiSOAR. Scope All supported versions of FortiSOAR.
Solution When any playbook fails or does not complete successfully,
check the following information to determine th...
Description This article explains ways to investigate system performance
issues or slowness in the FortiSOAR application. Scope All supported
versions of FortiSOAR. Solution When the application responds slowly,
collect the following details to bette...
Hello, Could you please test the connectivity via the curl command, does
it shows connected #curl -v https://productapi.fortinet.com If not then
please verify this is allowed in the firewall & Proxy.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.