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Description This article explains how to fix an issue where the exchange connector health check does not show correctly or shows as 'disconnected' after upgrading the exchange connector to version 4.1. Scope Exchange connector version 4.1.0: On-Premi...
Description This article explains how to troubleshoot the connector configuration issues in FortiSOAR. Scope All supported versions of FortiSOAR. Solution After installing the FortiSOAR connector, configure the required details and save the settings....
Description This article helps to troubleshoot the license-related issues in FortiSOAR. Scope All supported versions of FortiSOAR. Solution The most common error with licensing is 'FSR-Auth-003: License Entitlement Sync failed. Ensure that https://gl...
Description This article offers instructions to investigate playbook failures in FortiSOAR. Scope All supported versions of FortiSOAR. Solution When any playbook fails or does not complete successfully, check the following information to determine th...
Description This article explains ways to investigate system performance issues or slowness in the FortiSOAR application. Scope All supported versions of FortiSOAR. Solution When the application responds slowly, collect the following details to bette...
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