FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
jankit6
Staff
Staff
Article Id 362921
Description This article describes how to fix dependency errors for MySQL connector in FortiSOAR.
Scope FortiSOAR.
Solution

Sometimes installing the MySql connector does not install its dependencies and starts showing an error 'No module Mysql'.

 

Screenshot_133.png

 

Check the MySQL module using the below command:

 

/opt/cyops-integrations/.env/bin/pip list | grep mysql-connector

 

If it does not return the MySQL-connector module in the result, install it using the below command:

 

sudo -u fsr-integrations /opt/cyops-integrations/.env/bin/pip list | grep mysql-connector

 

Login to FortiSOAR GUI and check the connector status, it should work after that.