Troubleshooting Tip: Internal server error due to SSL cert expiry for multiple components in FortiSOAR

[jankit6]

Description	This article describes how to fix internal server errors in FortiSOAR that occur due to SSL cert expiry.
Scope	FrotiSOAR 7.2.0 and above.
Solution	Users may experience internal server errors while accessing the FortiSOAR Application at multiple places when trying to access playbooks, connectors, records, etc. which can happen If the Internal SSL cert is expired. Verify the cert expiry date: openssl x509 -in /etc/pki/ca-trust/source/anchors/cs.loc.root.crt -text -noout | grep "Not After" If the above shows that the cert is expired, then renew it using the below command: csadm certs --generate <hostname> (replace <hostname> with your actual VM's hostname)