FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
Article Id 300780
Description This article will help fix an issue where a schedule triggers multiple times, even if the 'Limit execution to one active instance at a time' option is enabled.
Scope FortiSOAR.

The 'Limit execution to one active instance at a time' option prevents the schedule from triggering if the previous one is in an active state. If the system still triggers the schedule despite the active state of the previous schedule, try the following workaround:




The issue could occur due to caching or incorrect entries in the database.


  • Delete the schedule.
  • Export the ingestion collection.
  • Delete the collection.
  • Reimport the playbooks and create a new schedule.