Description This article describes how to troubleshoot Playbook failure
for the error 'Internal Server Error'. Scope FortiSOAR. Solution Check
if the Prod Log shows the error 'SQLSTATE[22P02]: Invalid text
representation: 7 ERROR: invalid input synta...
Description This article describes how the users can get the input form
for every manual input, irrespective if the manual input step is present
in nested reference playbooks. Scope FortiSOAR. Solution Sometimes, the
users are unable to view the Manu...
Description This article provides a solution to handle failure of the
Audit Log Cleanup playbook with the following error: 403 Client Error:
Forbidden for url: https://localhost/api/gateway/audit/activities/delete
Scope FortiSOAR. Solution Once the A...
Description This article describes how to find and enable the required
columns on FortiSOAR GUI. Scope FortiSOAR. Solution If certain columns
are not visible in the menu to enable them for the Grid View, users can
resolve this by selecting the 'Reset...
Description This article describes how to resolve the error 'Not allowed
to access a Non-IPM folder'. Scope FortiSOAR and Exchange Integration.
Solution Users may encounter a 'Not allowed to access Non-IPM folder for
the exchange connector action 'Ge...
Hello Muhammed,Thank you for reaching out.It seems the SMTP server you
are trying to integrate does not support user authentication.Can you
please remove the user credentials from the connector configuration once
and verify the SMTP connector health?...