Troubleshooting Tip: CylancePROTECT connector dependencies failed to install

[jankit6]

Description	This article describes how to fix an issue with CylancePROTECT connector dependencies that failed to install during the initial installation of the connector.
Scope	FortiSOAR v7.6.0.
Solution	Sometimes, the dependencies do not get installed with connector installations and show the following error in the GUI: Connector error logs: ERROR connectors views dispatch(): Exception occurred while getting the connector instance ERROR :: No module named 'jwt' Install the dependent package manually to fix the issue: sudo -u fsr-integrations /opt/cyops-integrations/.env/bin/pip3 install pyJWT Verify the connector status in the GUI.