Re: FortiMail for Dual Mail Server Routing

alya · 03-14-2025

Description This article describes how to assign a user to only perform an Advanced search task in FortiMail: Scope FortiMail. Solution Step 1: Create a new administrator profile with the permission Log Search Task in FortiMail under System -> Admini...

alya · 03-03-2025

Description This article describes how to avoid automatic reply emails detected as bounce verification in FortiMail. Scope FortiMail all firmware versions. Solution Enable Bypass to bounce verification check-in session profile (IP Address): Exclude t...

alya · 03-03-2025

Description This article describes How to resolve ‘421 4.7.0 [TSS05] Messages from x.x.x.x105 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes’ Scope FortiMail. Solution Sam...

alya · 02-03-2025

Description This article describes how to resolve when Gmail is responding 'The IP address sending this message does not have a 550-5.7.25 PTR record'. Scope FortiMail Solution From the FortiMail cross-search log there is an error as below when sendi...

alya · 02-03-2025

Description This article describes what 'starting cryptod' means in the FortiMail encryption log. Scope FortiMail. Solution FortiMail encryption log: The above log will be printed in FortiMail usually when the system is reloaded or rebooted. The log ...

alya · 12-11-2024

Hi Sam, You can do it with FML with MSSP license. useful KB: https://community.fortinet.com/t5/FortiMail/Technical-Tip-How-to-redirect-specific-email-ID-to-separate-mail/ta-p/362559

alya · 09-24-2024

Hi hwhunsr, Can you help to elaborate further what do you mean by reindex? What are you seeing in the email archive? Do you mean you can only see 1.5 years backwards but no new archive email?

alya · 09-24-2024

Hi Andresruiz, Unfortunately, the log search task enhancement starts in FML v7.0.0 which is not compatible for FML model 1000D The release notes here: https://docs.fortinet.com/document/fortimail/7.0.0/release-notes/945544/whats-new

alya · 07-14-2024

HI Thumbb, You can add the user in your safelist to bypass antispam check continue to scan content and antivirus in FortiMail

alya · 06-25-2024

Hi Thumbb, You can create a separate recipient policy for this specific email domain with only dictionary enable in antispam profile.

User Statistics

User Activity

Technical Tip: How to assign a user to able to perform Advanced search task in FortiMail

Technical Tip: How to avoid automatic reply email detected as bounce verification in FortiMail

Troubleshooting Tip: How to resolve ‘421 4.7.0 [TSS05] Messages from x.x.x.x temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes’

Troubleshooting Tip: How to resolve when Gmail is responding 'The IP address sending this message does not have a 550-5.7.25 PTR record'

Technical Tip: What 'starting cryptod' means in FortiMail encryption log