Troubleshooting Tip: Error installing On-premise F...

dhamadi · 06-26-2025

Description This article describes the procedure to uninstall FortiEDR Collector configuring a GPO on the Active Directory using a .bat file. Scope FortiEDR Windows Collector. Solution These instructions are useful when FortiEDR collectors are discon...

dhamadi · 05-28-2025

Description This article describes how to enable multitenancy for EMS Cloud instances. Scope FortiClient EMS Cloud. Solution On EMS Cloud, there is no 'Manage Multiple Customer Sites' option in System Settings -> EMS Settings, like there is on EMS On...

dhamadi · 02-27-2025

Description This article describes how to resolve FortiEDR Core installation issues when using Proxmox. Scope FortiEDR Core v6.0.1+. Solution The following error can occur when installing FortiEDR Core in On-premise environments when using Proxmox as...

dhamadi · 08-31-2024

Description This article describes how to retrieve the hash of a process by using Rest-API. Scope FortiEDR version 5 and above. Solution The hash of the process can be viewed from the investigation view: Some users will be required to get this value ...

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Technical Tip: How to uninstall FortiEDR Collector via GPO using a .bat file

Technical Tip: FortiClient EMS Cloud - Multitenancy