Troubleshooting Tip: Install error failed due to P...

smkml · 10-22-2025

Description This article describes why virtual wire pair configuration is being purged when performing an installation of FortiGate. Scope FortiManager, FortiGate. Solution When the interface is configured from FortiGate or FortiManager Device Mana...

smkml · 10-09-2025

Description This article describes how to troubleshoot when performing a Zero-Touch-Provisioning (ZTP), an auto-linking device failed due to installing unsupported syntax in FortiGate. Example failed error, configuration failed to install: ------- St...

smkml · 09-29-2025

Description This article describes how to push local SSL certificates from FortiGates to all connected FortiGate devices through FortiManager. It provides a step-by-step guide on using a script to run on remote FortiGates via CLI. Scope FortiManage...

smkml · 09-28-2025

Description This article describes the IPSec Template changes on the interface IP, and the remote IP does not take changes under install preview. The changes are under Device Manager -> Provisioning Templates -> Ipsec Tunnel -> Select Template -> Sel...

smkml · 08-25-2025

Description This article describes how to send an alert message from FortiAnalyzer to a Webhook site. Scope FortiAnalyzer. Solution When accessing to webhook site, it will generate a unique URL as in general. Use the unique URL to put in under the Ge...

smkml · 07-21-2025

Hi @CL1 , There is a probability that your next MTA have an issue with SSL certificate, which you may want to consider to check on that.https://community.fortinet.com/t5/FortiMail/Troubleshooting-Tip-Error-message-454-4-7-0-TLS-handshake-failed/ta-p/...

smkml · 07-16-2025

Hi @kleberre , Kindly check if you have any assigned template to the device which related to the configuration, or else you may tried to perform Retrieve, and check it it still try to install unwanted changes. The second issue, you may check on the g...

smkml · 07-16-2025

Hi @jitendra2 , You may refer below KB for the request, which may be helpful in your case.https://community.fortinet.com/t5/FortiManager/Technical-Tip-Build-Dialup-IPsec-tunnel-using-VPN-Manager-on/ta-p/392224https://community.fortinet.com/t5/FortiMa...

smkml · 07-16-2025

Hi @albaker , This issue has been fixed in FMG v7.4.7, you may upgrade to improve the behavior. Or upgrade not an option at this moment, you may perform a workaround by creating a CLI template related to the configuration and assigned to the device.

smkml · 07-16-2025

Hi @ryld , Are you using IPsec VPN to connect? If yes, can you try to check the configuration parts, especially on phase1 interface "eap enable" .https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-Microsoft-Entra-ID-SAML/ta-p/...

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Technical Tip: Virtual Wire Pair config is being purge when performing an installation

Troubleshooting Tip: Zero-Touch-Provisioning (ZTP) auto-linking device failed due installing unsupported syntax

Technical Tip: Pushing SSL Certificates to FortiGate Devices via FortiManager using Script

Troubleshooting Tip: IPSec Template install does not show in Install Preview

Technical Tip: FortiAnalyzer use webhook to send alert to Webhook site

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