Troubleshooting Tip: Install error failed due to P...

smkml · 12-22-2025

Description This article describes how to troubleshoot when the Payment Card Industry Data Security Standard (PCI DSS) compliance report does not show the latest version. As of today, the latest version is v4.0.1. Scope FortiAnalyzer. Solution FortiA...

smkml · 12-16-2025

Description This article describes how to troubleshoot when it is not possible to select Setup Firmware Upgrade in FortiManager under Device Manager. The selection is under Device Manager -> Device & Groups -> Select FortiGate device -> Right Click -...

smkml · 12-12-2025

Description This article describes how to troubleshoot when a default FSBP Security Rating Report populates no data. Scope FortiAnalyzer. Solution Make sure FortiAnalyzer has an additional license with SKU FC1-10-XXXX-175-XX-XX, and after registering...

smkml · 11-28-2025

Description This article describes where different behavior observed in FortiManager versions when installing to FortiGate. This issue relates to Security Posture Tags (or ZTNA Tags in version 7.2). Scope FortiManager v7.4 and v7.6. Solution In this ...

smkml · 11-25-2025

Description This article describes how to import and use each templates (IPsec, BGP, SDWAN) in FortiManager, especially on Hub and Spoke setup on the FortiGate. Sometimes troubleshooting on non-working setup can be challenging, if deployed from Forti...

smkml · 07-21-2025

Hi @CL1 , There is a probability that your next MTA have an issue with SSL certificate, which you may want to consider to check on that.https://community.fortinet.com/t5/FortiMail/Troubleshooting-Tip-Error-message-454-4-7-0-TLS-handshake-failed/ta-p/...

smkml · 07-16-2025

Hi @kleberre , Kindly check if you have any assigned template to the device which related to the configuration, or else you may tried to perform Retrieve, and check it it still try to install unwanted changes. The second issue, you may check on the g...

smkml · 07-16-2025

Hi @jitendra2 , You may refer below KB for the request, which may be helpful in your case.https://community.fortinet.com/t5/FortiManager/Technical-Tip-Build-Dialup-IPsec-tunnel-using-VPN-Manager-on/ta-p/392224https://community.fortinet.com/t5/FortiMa...

smkml · 07-16-2025

Hi @albaker , This issue has been fixed in FMG v7.4.7, you may upgrade to improve the behavior. Or upgrade not an option at this moment, you may perform a workaround by creating a CLI template related to the configuration and assigned to the device.

smkml · 07-16-2025

Hi @ryld , Are you using IPsec VPN to connect? If yes, can you try to check the configuration parts, especially on phase1 interface "eap enable" .https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-Microsoft-Entra-ID-SAML/ta-p/...

User Statistics

User Activity

Troubleshooting Tip: PCI DSS Report does not show the latest version

Troubleshooting Tip: Unable to select Setup Firmware Upgrade for FortiGate

Troubleshooting Tip: FSBP Security Rating Report populate no data

Technical Tip: Security posture tags behavior when installing a FortiManager to a FortiGate

Technical Tip: Import (IPsec, BGP, SDWAN) configuration as template in FortiManager

Re: Fortimail deferred 454 4.7.0 tls handshake failed

Re: Fortimanager push object who doesn-t exist in DB Fortigate

Re: Configure IPSEC remote access vpn on Fortimanager

Re: Two of our FortiGates have the section listed before every rule

Re: SSO authentication with SAML, Azure entra ID with FortiGate

Troubleshooting Tip: Install error failed due to P...

Troubleshooting Tip: Export to CSV/Excel not showi...

Troubleshooting Tip: Unable to delete Global Datab...

Troubleshooting Tip: Installing a policy package s...

Troubleshooting Tip: Import policy package failed ...

Re: Two of our FortiGates have the section listed ...

Re: FortiGate 7.6.0 - security-rating-result-submi...

Re: Security Logs Fortigate

Re: FortiManager policy package Showing Out-of-Syn...

Re: device registration message after FAZ upgrade

KCS

User Statistics

User Activity

You are leaving our website