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FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
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Created on ‎01-02-2024 10:02 PM

Article Id 292101

Troubleshooting Tip: No details log in FortiMail Cross Search Log Message column

Description This article describes how to Troubleshoot when there are no details log in FortiMail Cross search log message column.
Scope FortiMail.
Solution

Issue:

 

session ID.png

 

To fix this issue, check the FortiMail log level and make sure to configure the log level to information to view all details log:

 

log level.png
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