FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
alya
Staff
Staff
Article Id 380206
Description This article describes How to resolve ‘421 4.7.0 [TSS05] Messages from x.x.x.x105 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes
Scope FortiMail.
Solution

Sample log will be seen in FortiMail :

 

yahoo log.png

 

'421 4.7.0 [TSS05] Messages from x.x.x.x temporarily deferred due to unexpected volume or user complaints - 4.16.55.1', it indicates that the email messages are being temporarily blocked or deferred by Yahoo due to one of the following reasons:

 

  • An unexpected volume of emails is being sent from the mail server.
  • User complaints, such as spam reports or misuse of the email service.
  • Reputation Issues: The mail server’s IP address may have a poor reputation due to previous abuse or poor email-sending practices

 

Yahoo Mail implements these blocks to maintain a high standard of email deliverability and protect its users from spam and abuse. Yahoo SMTP Error codes: https://senders.yahooinc.com/smtp-error-codes/

 

The workaround that will be helpful for this issue :

  1. Contact Yahoo Postmaster to clarify the issue or request to delist the IP.
  2. Verify the source of the problem.
  3. Reduce email sending volume.
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