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‎09-04-2024
Last activity: Sep 4, 2024 9:33:51 AM
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Technical Tip: EMS does not display the SSL VPN setting under Remote Access profile after upgrade from v7.0.x to v7.2.3 +

08-16-2024
Description This article describes that EMS does not display the SSL VPN setting under the remote access profile after upgrade from version v7.0.x to v7.2.3 +. Scope EMS 7.2.3 + Solution When upgrading the EMS version from v7.0.x to v7.2.3 and later,...

Troubleshooting Tip: Getting an error when performing EMS migration from EMS 7.2.X (Server OS ) to EMS 7.4.0 (Linux OS)

07-27-2024
Description This article describes sample errors that can happen when performing EMS migration from EMS 7.2.X (Server OS ) to EMS 7.4.0 (Linux OS). Scope EMS 7.2.4 , EMS 7.4.0. Solution To perform migration from EMS 7.2.X (Window Server OS) to EMS 7....

Troubleshooting Tip: Getting Error 'Cannot delete a Deployment Package that's being used' when attempting to delete the old deployment package installer in EMS console

06-27-2024
Description This article describes how to fix the error 'Cannot delete a Deployment Package that's being used' when attempting to delete the old deployment package installer in the EMS console. Scope FortiClient EMS 7.2.x. Solution The sample error w...

Technical Tip: How to create the secondary admininistrator user and assign the permission role in EMS Cloud

06-27-2024
Description This article describes how to create the secondary admin user and assign the permission role in the EMS Cloud. Scope EMS Cloud. Solution The EMS Cloud primary administrator (the user who created the FortiClient Cloud instance) can add sec...

Troubleshooting Tip: Failed to import Web filter profile from FortiGate into EMS 'Error: Failed to connect to server. Please check server IP and host connection'

03-25-2024
Description This article describes how to troubleshoot the error 'Error: Failed to connect to server. Please check server IP and host connection' when trying to import the Web filter profile from FortiGate into EMS: Scope FortiClient EMS v7.2.x. Solu...
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