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‎04-24-2024
Last activity: Apr 24, 2024 1:09:06 PM
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Troubleshooting Tip: Failed to import Web filter profile from FortiGate into EMS 'Error: Failed to connect to server. Please check server IP and host connection'

03-25-2024
Description This article describes how to troubleshoot the error 'Error: Failed to connect to server. Please check server IP and host connection' when trying to import the Web filter profile from FortiGate into EMS: Scope FortiClient EMS v7.2.x. Solu...

Troubleshooting Tip: FortiPAM GUI login page keeps flashing after finishing setup

03-25-2024
Description This article describes how to fix the issue when the FortiPAM GUI login page keeps flashing after finishing setup. Scope FortiPAM v1.2.0. Solution If the FortiPAM GUI login page keeps flashing after finishing setup and unable to access Fo...

Troubleshooting Tip: Getting error 'Could Not Send Email' from FortiClient

01-21-2024
Description This article describes how to resolve the error 'Could not Send Email'. Your device could not send Email. Please check Email configuration and try again' when collecting the diagnostic log from FortiClient. Scope FortiClient (Full version...

Troubleshooting Tip: How blocking removable media storage such as external hard drives or pen drives in EMS

01-21-2024
Description This article describes blocking removable media storage such as external hard drives or pen drives and allowing a mouse/keyboard in EMS. Scope EMS v7.2.x and FortiClient v7.2.x. Solution An external hard drive or pen drive is classified a...

Technical Tip: 'Legacy Fabric Agent license is not supported after the upgrade' when upgrading to EMS version 7.2.0

02-26-2023
Description This article describes the error 'Legacy Fabric Agent license is not supported after the upgrade' when upgrading to EMS version 7.2.0. Scope FortiClient EMS server 7.2.0. Solution It is necessary to have FortiClient ZTNA Agent (SKU 428) o...
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