Technical Tip: Configure FortiSandbox to scan file...

pchee · 02-05-2025

Description This article explains why the error 'No clone is configured to scan ZIP' appears. Scope FortiSandbox PAAS. Solution Although Compressed archives file type toggle is enabled under Scan Policy and Object -> Scan Profile -> Pre-Filter. Durin...

pchee · 02-03-2025

Description This article describes what to check for when encountering blank 'Subject, From and To' archive emails. Scope FortiMail. Solution When navigating under Monitor -> Archive -> Archive, certain mail shows blank 'Subject, From and To' in the ...

pchee · 01-12-2025

Description This article describes how to configure Windows Server 2019 to function as a NAS for FortiMail. Scope FortiMail, Window Server 2019. Solution Navigate under the Windows Server 2019. Select Add roles and features. Under the server role, ex...

pchee · 01-06-2025

Description This article describes how to resolve incorrect time within FortiSandbox VM. Scope FortiSandbox. Solution When performing VM scanning with 'Allow Interaction' turned on, the browser shows 'Your clock is ahead' or 'Your clock is behind' wh...

pchee · 12-10-2024

Description This article describes how to fix the issue of 'Failed to download PDF report due to an exception'. Scope FortiDeceptor v6.0.0 and v6.0.1. Solution Error Message 'Failed to download PDF report due to an exception' appears when trying to s...

pchee · 07-13-2022

Hi Akmostafa, This behavior is normal as we do not have "Media Bypass" feature in FortiVoice.

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Technical Tip: 'No clone is configured to scan ZIP'

Troubleshooting Tip: What to check for when encounter blank 'Subject, From and To' archive emails

Technical Tip: How to configure Windows Server 2019 to function as a NAS for FortiMail

Technical Tip: How to resolve incorrect time within FortiSandbox VM

Troubleshooting Tip: 'Failed to download PDF report due to an exception'

Re: RTP streams traverse FortiVoice unit

Technical Tip: Configure FortiSandbox to scan file...

Technical Tip: Failed to activate Windows 10 onlin...

KCS

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