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‎12-10-2025
Last activity: Dec 11, 2025 1:05:58 AM
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Technical Tip: How to enable administrator email notification while user receive email from specific block domain

12-07-2025
Description This article describes how to enable administrator email notification while users receive email from a specific block domain. Scope FortiMail. Solution Configure a specific block domain by navigating under Security -> Block/Safe List -> S...

Troubleshooting Tip: The NetFlow dashboard is showing empty on NetFlow Status

12-07-2025
Description This article describes how to troubleshoot the NetFlow dashboard that shows empty on NetFlow Status. Scope FortiNDR. Solution FortiNDR Netflow statistic is showing no data on the NetFlow dashboard, despite there being traffic passing thro...

Technical Tip: Indicator of pri=xxxxx in FortiMail logging section

12-03-2025
Description This article describes the indicator of pri=xxxxx in FortiMail logging section. Scope FortiMail. Solution 'pri=xxxxx' indicates the priority within FortiMail. The bigger the value indicates the higher the priority. However, FortiMail will...

Troubleshooting Tip: 'Error: ErrorNonExistentMailbox'

11-04-2025
Description This article describes how to troubleshoot 'Error: ErrorNonExistentMailbox'. Scope FortiMail clawback API. Solution During integration with Exchange on-prem Via the clawback API, symptom errors occur as follows:'Error messages "EWS API: g...

Technical Tip: How to extract Job Detail Report for a particular job in FortiSandbox

10-06-2025
Description This article describes how to extract the Job Detail Report for a particular job in FortiSandbox. Scope FortiSandbox. Solution Navigate under Scan Job -> File On-Demand. Select the particular job to extract and select View Details. The sy...
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