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vpatil
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‎11-16-2021
Last activity: Nov 16, 2021 10:56:37 AM
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Technical Tip: FortiAP-C24JE restarts after a few MB data downloads on Tunnel SSID

04-01-2021
DescriptionThis article describes how to mitigate the issue for FortiAP-C24JE that restarts after a few MB data downloads on Tunnel SSIDScopeFor FortiAP-C24JE - v5.4-build0229Solution1) The issue can be observed when the data channel dtls-policy is s...

Technical Tip: How to find and add MCC MNC on FortiExtender

03-08-2021
DescriptionThis article describes how to find and add MCC MNC to setup LTE connection on FortiExtender.FortiExtender is already pre-defined with regular carriers MCC and MNC codes. However, if the SIM carrier MCC and MNC is not part of the pre-define...

Technical Tip: FortiSwitch PoE fault

03-08-2021
DescriptionThis article describes how to detect FortiSwitch-PoE faultScopeFor FortiSwitch-424D-POE v6.2.0 build0200Solution1) Verify if the FortiSwitch Model and switchport supports PoE, because certain FortiSwitch models have no PoE support at all, ...

Technical Tip: Module in ERROR state

01-05-2021
DescriptionThis article describes about the probable cause and fix for FortiSwitch 'Module in ERROR state' error.ScopeFor version 6.4.4.- FortiSwitch SFP/SFP+ port may not come up.- FortiSwitch may report high CPU usage.Solution1) '# get switch modul...

Technical Tip: How to encourage WiFi clients to connect to 5 GHz band instead of 2.4 GHz band

12-14-2020
DescriptionThis article describes how to encourage WiFi clients to connect to 5 GHz band instead of 2.4 GHz band – for better WiFi experience.Scope2.4 GHz (802.11 b/g/n) is considered legacy and crowded band, therefore WiFi clients connected on 2.4 G...
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