Technical Tip: How to collect logs and config to a...

vpatil · 03-17-2025

Description This article provides the commands and the logs to be collected to debug AP reboot issues on the FortiWLC. Scope FortiWLC v8.6. Solution Make a note of the AP-IDs of the recent APs that rebooted using the below commands: show apshow ap-re...

vpatil · 03-11-2025

Description This article highlights the factors that typically cause high channel utilization on the FortiAP units. Scope FortiAP v7.4, FortiGate v7.4. Solution Channel Utilization is the primary indicator of Wireless Capacity on the FortiAP radio. T...

vpatil · 02-10-2025

Description This article describes activating 6 GHz radio on the WiFi 6E FortiAP-23xG and FortiAP-43xG models (Indoor APs). Scope FortiAP v7.4 and FortiGate v7.4. Solution On the FortiGate GUI, the FortiAP may display a 6 GHz radio (R3) status as N/A...

vpatil · 01-08-2025

Description This article describes the commands to verify the status of a specific process and the command to kill the process on the FortiWLC. Scope FortiWLC v8.6. Solution Get into the 'dli' mode using the 'dli' command. Execute the below command t...

vpatil · 12-17-2024

Description This article describes the steps to minimize the impact of Radar events on the FortiAP WiFi. Scope FortiAP v7.4, FortiGate v7.4. Solution On the 5 GHz spectrum (UNII-2, UNII-2 Extended) most of the channels are used by Wireless systems su...

vpatil · 05-21-2024

@gotechnologies MC-VE Virtual Controller is End of Support. https://support.fortinet.com/Information/ProductLifeCycle.aspxPlease consult your local Fortinet Reseller for an FWC-VM instance license. The latest FortiWLC 8.6-7 release supports FWC-VM-50...

vpatil · 05-21-2024

@MattyIce When the AP is in the problem state, please collect the following logs from the AP:1. Verify if IOT SSID status is ADMIN_UP(INTF_UP) init_done in the "vcfg" output:#vcfg | grep "done" 2. "iwconfig" output from the AP should show the affecte...

vpatil · 05-10-2024

@heyyo May I know why you wish to disable the FEX "Always-on" function? because this can defeat the purpose of having a redundant WAN failover solution for your FortiGate. Please evaluate if any of the following options help your use case:1. Cellular...

vpatil · 11-13-2023

@lenenkash If your requirement is to provide a secondary WAN uplink connection (LTE) to the FGT then you may try deploying FEX in the "WAN Extension" mode and then add FEX Virtual WAN Interface to SD-WAN members for WAN link failover.https://communit...

vpatil · 07-24-2023

Hi @troxad If FGT already has another network in 192.168.200.x range and if you're trying to bring up another Network (FEX network) then yes it may create IP Network duplication situation. You can download FGT config backup and then try changing the ...

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Technical Tip: Logs to be collected for AP reboot issues on the FortiWLC

Technical Tip: Factors that can cause high channel utilization on the FortiAP

Troubleshooting Tip: 6 GHz support on the FortiAP-23xG and FortiAP-43xG models (Indoor APs)

Technical Tip: Steps to view the status and kill a specific process on the FortiWLC

Troubleshooting Tip: How to debug Radar detection issue on the FortiAP WiFi

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