Description This article describes how to troubleshoot a custom
application signature if it is not taking effect as intended after
configuration. Scope FortiGate. Solution Introduction. The FortiGate
application control feature has a wide range of st...
Description This article describes how to manage the control of AI/LLM
application traffic egressing the network, originating from the app
users, AI Agents & MCP clients in internal networks. Unrestricted access
to AI/LLM servers could expose certain...
Description This article describes how to identify the reason for the
last FortiGate reboot event, possible triggers of such reboots for
detailed analysis, and the recommended steps after unplanned reboots.
Scope FortiGate. Solution Table of Contents...
Description This article describes the procedure to troubleshoot
configuration sync issues and the possible remedies, for FortiAP Access
points that are managed by a FortiGate (with the integrated
Wireless-Controller functionality). There could be ce...
Description This article describes how to identify the possible why WAD
debugs might not show any output in the FortiGate CLI and how to fix
this. When troubleshooting WAD-related issues on FortiGate, there are a
few scenarios where the debugs might ...
Hi David, The greying out of the upgrade option could be triggered due
to below reason discussed in the article, try canceling
federated-upgrade using the steps shown in the article below and see if
the upgrade option stops being greyed out.
https://...
Next time when the issue happens, a wlac debug (with mac address filter)
can be run for a couple of the Apple MAC addresses while they are still
having the issue (before they are moved near a different AP), and
continue to run the debugs when they su...
Wifi event logs with timestamps when such disconnects were observed -
would be a good starting point to find the root cause (FortiGate GUI ->
Log & report -> Event logs -> wifi logs). One possible reason for this
issue could be load balancing not wor...
