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pprince · 04-03-2023

Description This article explains additional information when configuring a user Network Access Control (NAC) firewall policy in FortiSwitch. A test client is used as an example for clarity. Scope FortiOS and FortiSwitch versions 6.4 and above. Solut...

pprince · 02-23-2023

Description This article describes that When the FortiSwitch is not coming online on the FortiGate and shows the below error: # diagonose switch-controller diagnose connection FG200E4Q169XXXXX (root) # execute switch-controller diagnose-connection F...

pprince · 01-27-2023

Description Occasionally, an issue occurs when a FortiAP managed by FortiGate randomly goes offline and stays in its offline state until it is manually rebooted. At the time of the issue, FortiAP may not be reachable (with ping) from the FortiGate. S...

pprince · 11-18-2022

Description This article describes steps to access the FortiExtender IP from a different VLAN/Subnet, such as by using a ping or SSH. Scope FortiExtender, FortiGate, FortiExplorer. Solution A managed FortiExtender has only one default route to the Fo...

pprince · 10-10-2022

Description This article describes that it is possible to see the error 'Firmware installation failed' when a user is trying to update a FortiAP from FortiGate GUI. Scope FortiAP Upgradation. Solution If the below error is visible, reboot the FortiAP...

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Technical Tip: Additional information for configuring a FortiSwitch user-based NAC policy

Technical Tip: How to get the FortiSwitch online on the FortiGate when the FortiGate shows: 'WARNING: VLAN interface for default vlan -id is missing ……please check config'

Troubleshooting Tip: Gathering logs when FortiAP randomly goes offline on FortiGate until a reboot

Technical Tip: Accessing (ping/SSH/HTTP/HTTPS) FortiExtender from a different VLAN/Subnet

Technical Tip: 'Firmware installation failed' when upgrading FortiAP from FortiGate GUI

Technical Tip: Steps to upgrade FAP-U431/U433 from...