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Description Occasionally, an issue occurs when a FortiAP managed by FortiGate randomly goes offline and stays in its offline state until it is manually rebooted. At the time of the issue, FortiAP may not be reachable (with ping) from the FortiGate. S...
Description This article describes steps to access the FortiExtender IP from a different VLAN/Subnet, such as by using a ping or SSH. Scope FortiExtender, FortiGate, FortiExplorer. Solution A managed FortiExtender has only one default route to the Fo...
Description This article describes that it is possible to see the error 'Firmware installation failed' when a user is trying to update a FortiAP from FortiGate GUI. Scope FortiAP Upgradation. Solution If the below error is visible, reboot the FortiAP...
Description This article describes about the upgrading steps of FAP-U431/U433 from 6.21 to 6.2.2 Scope FAPU431/U433F version 6.2.1 Solution Below are the steps: - Step1: Ensure the FAP-U431F and FAP-U433F units are running FAP-U6.2.1GAbuild0237. Step...
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