Fortinet Community

Description This article describes how to resolve redirection of BYOD/Guest user after being registered to a network. Scope FortiNAC Solution When the following error is seen 'Failed to detect a Change in Your network Settings, Retrying...' after the...

Description This article describes how to fix the CLI credentials test issue when FortiNAC tries to SSH Ruckus WLC. Scope FortiNAC. Solution This issue might be due to Banner enabled on Ruckus WLC which requires user to select 'Enter' after successfu...

Description This article describes how to assign voice VLAN to IP phones when FortiSwitch is integrated with FortiNAC. Scope FortiNAC, FortiFone and FortiSwitch. Solution To assign voice VLAN to IP phones connected to FortiSwitch when it is integrate...

Description This article describes how to install/upload an old FortiNAC Agent package to FortiNAC. Scope FortiNAC and Legacy Agent Package Solution The Persistent Agent directory is: /bsc/campusMgr/agent/packages/ 1) Download the WINSCP and scp to F...

Description This article describes how to troubleshoot guest captive portal authentication with wireless. Scope FortiNAC. Solution It is necessary to enable some debug commands on FortiNAC before to troubleshoot: > nacdebug -name RadiusAccess true> n...