Troubleshooting Tip: Window Native L2TP Disconnect...

btey · 09-25-2025

Description This article describes how to link 'utmref' from the forward traffic log to the UTM log via CLI. Scope FortiGate. Solution From the forward traffic log, find the utmref identifier. Example: date=2025-08-04 time=09:19:47 eventtime=17542703...

btey · 08-24-2025

Description This article describes the linkfail status on the FGSP kernel standalone dev_base. Scope FortiGate, FGSP. Solution The linkfail status for kernel standalone dev_base is only applicable when layer2-connection is set to available. config sy...

btey · 07-21-2025

Description This article describes the fnbamd debug command to print certificate subject and issuer information. Scope FortiGate. Solution By default, the fnbamd command used to debug certificate information as below (without CN show): diagnose debug...

btey · 05-18-2025

Description This article describes the issue when adding a FortiSASE instance on FortiManager, the error 'Failed to add SASE service: Failed to add service' appears. Scope FortiSASE, Advanced NFR license, FortiManager, v7.4.6. Solution To check the d...

btey · 04-27-2025

Description This article describes how to handle the error ''set 'log-invalid-packet' enable' @ root.log.setting:command parse error (error -61)' after a firmware upgrade to v7.4.x. Scope FortiGate v7.4. Solution After a firmware upgrade from v7.0.x/...

btey · 08-21-2024

Hello Marv2, Thank you for using the Community Forum. Please check the following: 1) From FAChttps:///debug > Others > SCEP/CMP > enable debug mode Simulated the issue and check what is the message showing in the debug mode. * please Exit debug mode ...

btey · 11-13-2023

Hi slouw, You need to add interface member into SD-WAN zone. Please check the following administrative guide for SD-WAN quick start. https://docs.fortinet.com/document/fortigate/7.4.1/administration-guide/218559/configuring-the-sd-wan-interface

btey · 07-10-2023

Hi BusinessUser, That is the naming convention in the flash partition. Please refer to the build number for confirmation. Thank you.

btey · 07-09-2023

Hi BusinessUser, For sys flash list, example as below: xxxx-6.00-FW-build0272 <<<<

btey · 07-05-2022

Please ensure the CA certificate is correct. You may perform packet capture for the LDAP connection to get more detail.

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Technical Tip: How to relate 'utmref' from forward traffic log to the UTM log via CLI

Technical Tip: The FGSP kernel standalone dev_base linkfail status

Technical Tip: fnbamd debug with certificate subject and issuer information

Troubleshooting Tip : 'Failed to add FortiSASE service' error in FortiManager

Troubleshooting Tip: 'log-invalid-packet' command parse error after firmware upgrade to v7.4.0 and above

Re: FortiAuthenticator CMP Server

Re: How is SD-WAN enabled

Re: Firmware "Disappear" When Upgrading Firewall?

Re: Firmware "Disappear" When Upgrading Firewall?

Re: Can't contact LDAP server Fortigate60F

Troubleshooting Tip: Window Native L2TP Disconnect...

Technical Tip: Keep the flash partition without it...

Technical Tip: Enable 'Device Detection' to allow ...

Re: FortiAuthenticator CMP Server

Troubleshooting Tip: SMS gateway using HTTPS proto...

Re: FortiAuthenticator CMP Server

Re: How is SD-WAN enabled

Re: Firmware "Disappear" When Upgrading Firewall?

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