Technical Tip: Extracting SSL Server certificate f...

kwcheng__FTNT · 01-08-2026

Description This article describes the typical circumstances behind the 'Logs user portal password reset event'. Scope FortiAuthenticator. Solution Event ID 50003 refers to an event log entry that records a user portal password reset event. This even...

kwcheng__FTNT · 01-07-2026

Description This article describes the typical circumstances behind the 'Logs any request or access to the web service'. Scope FortiAuthenticator. Solution Event ID 50501 indicates that a request has been made to the FortiAuthenticator web service an...

kwcheng__FTNT · 12-09-2025

Description This article provides an overview of how to check the missing Vendor-Specific RADIUS Attributes in FortiAuthenticator. Scope FortiAuthenticator. Solution A RADIUS built-in dictionary is the default set of standard RADIUS attributes includ...

kwcheng__FTNT · 12-07-2025

Description This article provides an overview of Windows status code 0xC000006D, which appears in the FortiAuthenticator Windows agent during unsuccessful logon attempts. Scope FortiAuthenticator, FortiAuthenticator Windows agent. Solution This statu...

kwcheng__FTNT · 11-03-2025

Description This article describes the typical circumstances behind the 'Logs outbound SNMP trap notifications'. Scope FortiAuthenticator. Solution Event ID 31001 refers to an event log entry related to FortiAuthenticator sending SNMP trap messages t...

kwcheng__FTNT · 01-20-2026

Highly understood your concern. The current version of free client should still remain but you might want to avoid expecting a new version for free client for now.

kwcheng__FTNT · 01-19-2026

No plan for now. You can raise this request to your local Fortinet Sales team.

kwcheng__FTNT · 01-07-2026

No plan for Forticlient 7.4.4 free vpn only for now as there are no official announcement on this. You might want to find another alternative solution.

kwcheng__FTNT · 01-07-2026

Hi It is already stated that Forticlient 7.4.3 will not able to use Fortitoken on the KB which you had shared: Using a FortiToken with EAP-TTLS is supported starting in v7.4.4. The free 7.4.3 FortiClient will be unable to connect if tokens are enable...

kwcheng__FTNT · 02-16-2025

Active-passive cluster is an L2 connection and it is only for local network. It will not go through the firewall as L3 connection. If you have another "passive" cluster member across the network located on another place/location, it will be "global l...

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Technical Tip: Understanding the log message 'User Portal Password Reset'

Technical Tip: Understanding the log message 'Web Service Access'

Troubleshooting Tip: Troubleshooting 'Did not find vendor' errors in RADIUS authentication event logs

Troubleshooting Tip: Understanding sub-status code '0xc000006d' from FortiAuthenticator Windows agent login event failure

Technical Tip: Understanding the log message 'SNMP Trap Sent'

Re: VPN IPSec IKEv2 with ldap authentication + FortiToken : possible with the free VPN-only Client ?

Re: VPN IPSec IKEv2 with ldap authentication + FortiToken : possible with the free VPN-only Client ?

Re: VPN IPSec IKEv2 with ldap authentication + FortiToken : possible with the free VPN-only Client ?

Re: VPN IPSec IKEv2 with ldap authentication + FortiToken : possible with the free VPN-only Client ?

Re: FortiADC HA Network Link

Technical Tip: Extracting SSL Server certificate f...

Troubleshooting Tip: Unable to Select Client Certi...

Re: routing between two subnets/ unable to connect...

Re: FortiADC HA Network Link

Technical Tip: Understanding why Radius password r...

Re: Need guidance on how to create dedicated HA ma...

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