FortiSASE
FortiSASE delivers both a consistent security posture and an optimal user experience for users working from anywhere. Secure your hybrid workforce by closing security gaps, plus simplify operations.
btey
Staff & Editor
Staff & Editor
Article Id 369717
Description

This article describes the issue where the user gets the error 'Your end user registration request is no longer valid'.

 

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Scope FortiSASE.
Solution

An invitation email will be sent after the user creation or select the 'Resend Invitation Email'.

 

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Sample activation email as below:

 

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After selecting Activate, the 'Your end user registration request is no longer valid' error is shown.

 

This is because the account has been activated before. If the account has been activated, the user can proceed with login.

 

To deactivate the user, delete the user from Configuration -> Users & Groups then create a new user.

 

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