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Description This article describes what to do if encountering SMB client daemon(smbcd) memory increases gradually. Scope FortiGate. Solution To check the memory of smbcd memory utilization, use the command below: diagnose sys topRun Time: 0 days, 0 h...
Description This article describes why the 'Send files to FortiSandbox for inspection' button in the Antivirus profile is greyed out. Scope FortiGate. Solution Under Security Profiles -> Antivirus -> Any profile -> APT Protection Options -> Send file...
Description This article describes the expected internet service error shown in the config error log. Scope FortiGate. Solution To check the configuration change log, the command 'diagnose debug config-error-log read' is used. It is expected to see a...
Description This article describes how to verify specific network interface on HQIP test without connecting all of the interfaces with cables. Scope FortiGate. Solution HQIP test begins with connecting network ports instruction as shown below: Wire t...
Description This article describes how to isolate the power supply or power adaptor issues before proceed to return merchandise authorization (RMA). Scope FortiGate. Solution The following are commands to check the power supply status: execute sensor...
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