Description This article describes how to fix the issue when the
application Zoom is not working even though ports 443 and 80 are allowed
with the open policy Scope FortiGate. Solution Allowing ports 443 and 80
and with broad open policy, the Zoom ap...
Description This article describes the reason for FortiClient getting
stuck at 48% with G Suite MFA using SAML and SSO not connected as
username in the config mismatch. Scope FortiGate. Solution In the SAML
settings, type the below commands: config u...
Description This article describes the reason why FortiAuthenticator is
not syncing with the LDAP server. Scope FortiAuthenticator. Solution
This issue is from the LDAP server as the bind response asks for an
integrity check from the LDAP server. Log...
Description The article describes the reason why domains are not visible
on FortiAuthenticator Agent for Microsoft Windows. Scope
FortiAuthenticator. Solution After launching the FortiAuthenticator
Agent for Microsoft Windows. In the general tab, add...
Description This article describes how to reduce CPU utilization by
network detection daemon. Scope FortiGate. Solution The daemon is CID
(Client Identification daemon). This daemon is used for device
detection, and it helps in Internet of Things det...
HI @yodiallo Check with the debug logs why ping getting failed. And
please check is the CPU and memory is normal on the device. And check
the crash logs with the below command #diagnose debug crashlog read.
Regards,
Hi @rabbit23 Alos verify the logs with saml tracer,
https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-record-a-client-SAML-trace/ta-p/261598
Regards,
Hi @scerazy Please follow the article for radius users to access the
device as admin.
https://docs.fortinet.com/document/fortigate/7.0.0/ngfw-deployment/804740/configuring-radius-administrator-accounts
Regards,
Hi @phyosithu From the SSH you can run these commands to check issues
with web access. #diagnse debug application httpsd -1 # diagnose debug
enable Regards,
