Troubleshooting Tip: Application filters are not v...

VinayHM · 12-20-2024

Description This article describes the reasons for not connecting to the radius server. Scope FortiAuthenticator Solution After migrating the configuration from one VM to another VM, Both FortiAuthenticator shows the same serial numbers. But the lice...

VinayHM · 10-23-2024

Description This article describes downloading the database from the support portal. Scope FortiGate. Solution Login to the FortiGate support portal. Select Support, and navigate to service updates. Go to the device. Select the files to download and ...

VinayHM · 10-09-2024

Description This article describes that the changes made on the primary firewall will not sync with the secondary device. Scope FortiGate, HA (A-A) (A-P). Solution The changes made on the primary firewall will not sync with the secondary device. And ...

VinayHM · 09-18-2024

Description This article describes how to fix the issue when FortiGate and FortiAnalyzer are unable to connect. Scope FortiGate, FortiAnalyzer. Solution While adding the FortiAnalyzer to FortiGate, they will not connect. After checking the SSL handsh...

VinayHM · 08-31-2024

Description This article describes the issue when the Azure SDN fabric is not connected. Scope FortiGate. Solution Azure SDN fabric connector: The API calls are made successfully by running the following commands in the CLI: Debug commands. diagnose ...

VinayHM · 08-27-2024

HI @yodiallo Check with the debug logs why ping getting failed. And please check is the CPU and memory is normal on the device. And check the crash logs with the below command #diagnose debug crashlog read. Regards,

VinayHM · 08-27-2024

Hi @rabbit23 Alos verify the logs with saml tracer, https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-record-a-client-SAML-trace/ta-p/261598 Regards,

VinayHM · 08-21-2024

Hi @scerazy Please follow the article for radius users to access the device as admin. https://docs.fortinet.com/document/fortigate/7.0.0/ngfw-deployment/804740/configuring-radius-administrator-accounts Regards,

VinayHM · 08-20-2024

Hi @phyosithu From the SSH you can run these commands to check issues with web access. #diagnse debug application httpsd -1 # diagnose debug enable Regards,

VinayHM · 08-20-2024

Hi We need to type read manually. Diagnose debug crashlog read Regards,

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Technical Tip: Radius server does not connect on FortiGate after moving Forti authenticator configuration moved from one VM to another VM

Technical Tip: How to download database from the support portal and upgrade them on FortiGate

Technical Tip: The configuration changes not reflecting on the secondary device in HA

Technical Tip: FortiGate and FortiAnalyzer not connected

Technical Tip: The Azure SDN fabric is shown as offline

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Re: Local admin login via remote server authentication (uses RADIUS and NOT LDAP)

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Re: FortiGate FG-40F freeze (stitch:Security Rating Notification is triggered)

Troubleshooting Tip: Application filters are not v...

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