Troubleshooting Tip: Application filters are not v...

VinayHM · 10-09-2024

Description This article describes that the changes made on the primary firewall will not sync with the secondary device. Scope FortiGate, HA (A-A) (A-P). Solution The changes made on the primary firewall will not sync with the secondary device. And ...

VinayHM · 09-18-2024

Description This article describes how to fix the issue when FortiGate and FortiAnalyzer are unable to connect. Scope FortiGate, FortiAnalyzer. Solution While adding the FortiAnalyzer to FortiGate, they will not connect. After checking the SSL handsh...

VinayHM · 08-31-2024

Description This article describes the issue when the Azure SDN fabric is not connected. Scope FortiGate. Solution Azure SDN fabric connector: The API calls are made successfully by running the following commands in the CLI: Debug commands. diagnose ...

VinayHM · 08-13-2024

Description This article describes how to block Deep.ai. Scope FortiGate. Solution Deep.ai comes under the category of Artificial intelligence. Category: Artificial Intelligence Technology. After blocking Deep.ai in the web filter category, the page ...

VinayHM · 08-12-2024

Description This article describes how to resolve an issue where application filters are not visible in the GUI. Scope FortiGate v7.6.0. Solution In some cases, after upgrading to v7.6.0, the option for the application filter does not appear in the G...

VinayHM · 08-27-2024

HI @yodiallo Check with the debug logs why ping getting failed. And please check is the CPU and memory is normal on the device. And check the crash logs with the below command #diagnose debug crashlog read. Regards,

VinayHM · 08-27-2024

Hi @rabbit23 Alos verify the logs with saml tracer, https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-record-a-client-SAML-trace/ta-p/261598 Regards,

VinayHM · 08-21-2024

Hi @scerazy Please follow the article for radius users to access the device as admin. https://docs.fortinet.com/document/fortigate/7.0.0/ngfw-deployment/804740/configuring-radius-administrator-accounts Regards,

VinayHM · 08-20-2024

Hi @phyosithu From the SSH you can run these commands to check issues with web access. #diagnse debug application httpsd -1 # diagnose debug enable Regards,

VinayHM · 08-20-2024

Hi We need to type read manually. Diagnose debug crashlog read Regards,

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Technical Tip: The configuration changes not reflecting on the secondary device in HA

Technical Tip: FortiGate and FortiAnalyzer not connected

Technical Tip: The Azure SDN fabric is shown as offline

Technical Tip: How to block Deep.ai

Troubleshooting Tip: Application filters are not visible in the GUI

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