FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
VinayHM
Staff
Staff
Article Id 273332
Description This article describes the scenario where the unit is not able to apply any new config on the FortiGate and how to fix it.
Scope FortiGate.
Solution

Sometimes, the FortiGate is not able to configure anything or edit. Selecting apply will not work, and it keeps loading.

 

For example, Create the address object below:

 

cmdb.PNG

 

After selecting OK, it keeps loading the page and it will take much time or it will never make changes.

 

fortigate-screenshot (2).PNG

 

Solution:

Restart the cmdbsvr process, where it is related to update processes and configuration.

 

To restart the process, use the following command:

 

fnsysctl killall cmdbsvr

 

To check all the processes use the command:

 

diagnose sys top

 

Related article for the FortiGate process:

Technical Tip: How to list processes in FortiOS
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