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kgeorge · 11-28-2025

Description This article explains how to overcome intermittent website access issues due to DNS latency issues when SD-WAN is configured. Scope FortiGate, SD-WAN, DNS. Solution When there is high or inconsistent latency for DNS Servers, the FortiGuar...

kgeorge · 11-26-2025

Description This article explains how to resolve the VPN login due to Permission denied for FortiSASE users. Scope FortiSASE. Solution Some FortiSASE users might not be able to log in to the VPN due to Permission issues. The sample VPN event logs are...

kgeorge · 10-22-2025

Description This article describes how to troubleshoot and resolve the issue of FortiGate not communicating with the FortiClient EMS server, with the Connection status showing 'EMS unreachable'. The error occurs when the FortiGate is unable to establ...

kgeorge · 09-24-2025

Description This article explains how to troubleshoot when there is ZTNA Denied message in the Flow Debug while accessing the Internal Server, and there is no ZTNA Server configured. Scope FortiGate, FortiSASE, FortiClient EMS, ZTNA. Solution There m...

kgeorge · 08-26-2025

Description This article describes the steps to resolve the SSL certificate import error on FortiGate. The error generally occurs when the uploaded certificate has no matching certificate signing request (CSR). Scope FortiGate. Solution When importin...

kgeorge · 12-20-2024

Hello @vidmooreda, I believe, you have already checked this documentation below and that is not service purpose for you as it also mask details in Fortiview, https://docs.fortinet.com/document/fortianalyzer/7.6.1/administration-guide/347502/privacy-m...

kgeorge · 12-20-2024

Hello @jackt, I believe, this might help you, https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configure-IPsec-VPN-with-SD-WAN/ta-p/209840 Kindly check if this topology matches with yours and make necessary changes accordingly for failover t...

kgeorge · 12-20-2024

Hello, WAD debugs would require some extensive checks and it would better if you create a support ticket with TAC Team and share the WAD debug file to analyze and let you know the reason for the same. Have a nice day!

kgeorge · 12-20-2024

Hello @Mark00 Please be advised that, the the Idle Timeout for SSL VPN is part of its global settings and hence, it cannot be modified at the user level or profile level. However, as an alternative, you may consider creating VDOMs as each VDOM can ha...

kgeorge · 08-29-2024

Hello @labodd, FortiClient application is very much required on End Points to synchronize ZTNA Tags and Profiles from FortiClient EMS through "Zero Trust Telemetry".https://docs.fortinet.com/document/fortigate/7.0.0/ztna-architecture/19197/ztna-acces...

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Technical Tip: Inconsistency in DNS Servers on FortiGate causes intermittent website access

Technical Tip: FortiSASE users unable to connect to the VPN

Technical Tip: FortiGate unable to integrate with the FortiClient EMS Server with error 'EMS Unreachable'

Technical Tip: ZTNA Denied when accessing some server

Technical Tip: Error 'Uploaded certificate has no matching certificate signing request (CSR)' while importing CA signed SSL Certificate

Re: ICS/OT CIP Requirements for BCSI in Alert Emails

Re: Internet SLA didn't worked

Re: Debugging Transparent Proxy Policy Matching

Re: Increse VPN Idle-Timeout for specific users or SSL VPN profile

Re: Do you need a FortiClient to be able to use ZTNA?

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Troubleshooting Tip: Unable to delete VDOM(s) in t...

Re: Recommended Release for FortiOS for FortiGate

Technical Tip: ADVPN Spoke to Spoke traffic when H...

Re: Internet SLA didn't worked

Re: Debugging Transparent Proxy Policy Matching

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Re: Lock with acl on Fortigate 50E

Re: FortiClient - PSK lost

Re: Fortigate HA sync

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