Technical Tip: FortiClient EMS Licensing Guide - 2...

btan · 07-09-2025

Description This article describes how to view FortiClient OS Events logs in FortiAnalyzer. Scope FortiClient v7.4.0+, FortiAnalyzer v7.4.6+. Solution FortiClient can be configured to send various types of logs to FortiAnalyzer, one of which is OS Ev...

btan · 06-08-2025

Description This article explains how to resolve the 'Invalid Credentials' issue when trying to create a FortiClient EMS connector in FortiSOAR, even after input the correct credentials. Scope FortiSOAR v7.4.3 and below. Solution When trying to creat...

btan · 06-08-2025

Description This article describes how to resolve the DNS resolution delay issue after the user connects to the IPsec VPN. Scope FortiClient EMS v7.2.5 onwards and v7.4.0 onwards. Solution Issue symptoms: After connecting to the IPsec VPN, open the c...

btan · 05-12-2025

Description This article describes the 'Linux On Connect/Disconnect Script' feature in FortiClient. Scope FortiClient v7.2 and v7.4. Solution In EMS v7.2 and v7.4, under Endpoint Profile -> Remote Access -> select tunnel -> Edit > Advanced Settings, ...

btan · 05-11-2025

Description This article describes how to resolve the issue when FortiClient iOS cannot resolve internal DNS after connecting to an IPsec VPN. Scope FortiClient iOS v7.4 and above Solution Pre-requisite: Steps below will be useful when it is already ...

btan · 07-11-2025

As @sharmar mentioned above, if you have Conditional Access Policy checking, you will have to use 'external browser', refer: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Implementing-device-based-Conditional-Access/ta-p/267878

btan · 07-07-2025

Hi AlexanderB, Thank you for sharing your solution. You may mark your reply above as solution so that other members can quickly identify it.Thank you!

btan · 06-19-2025

Your screenshot looks like it is a FortiClient 6.4.x version, or even older. I would suggest you to raise a FortiCare ticket to so that TAC engineer can clarify to you further on EMS/FCT general concept.

btan · 06-19-2025

Hi muhammadsaad, "invite to a user, its not working" --> this should not related to EMS version. You have to check if your SMTP server is configured correctly. On a sidenote, EMS upgrade procedure is described clearly here:https://docs.fortinet.com/d...

btan · 06-19-2025

Hi KHatkins,If it is just one machine affected, it is probably not worth the effort to deep-dive into it.If it is more than one machine affected, you can follow the step5 mentioned in https://community.fortinet.com/t5/FortiClient/Troubleshooting-Tip-...

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Technical Tip: Viewing FortiClient OS Events logs in FortiAnalyzer

Technical Tip: FortiSOAR shows 'Invalid Credentials' when trying to create FortiClient EMS connector

Troubleshooting Tip: DNS resolution delay after user is connected to IPsec VPN

Technical Tip: Clarifying the 'Linux On Connect/Disconnect Script' feature in FortiClient

Troubleshooting Tip: After connected to IPsec VPN, FortiClient iOS cannot resolve internal DNS

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Technical Tip: FortiClient EMS Licensing Guide - 2...

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