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jkoay
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Staff
‎03-27-2025
Last activity: Mar 27, 2025 8:53:07 AM
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Technical Tip: FortiClient telemetry is in 'Not reachable' state due to DNS being blocked by application firewall

03-23-2025
Description This article describes a scenario where FortiClient's telemetry got into a 'Not reachable' state as it failed to connect to the EMS cloud due to DNS being blocked by the application firewall. Scope FortiClient. Solution There is a possibi...

Technical Tip: Script to update FortiEDR aggregator address in Linux Collectors

02-23-2025
Description This article describes how to update FortiEDR aggregator address in Linux Collectors. Scope FortiEDR Linux Collectors. Solution If a Linux server is not connected to the Internet and the FortiEDR collector needs to connect to an on-premis...

Troubleshooting Tip: edrdata.db occupying disk space

01-19-2025
Description This article describes the purpose of edrdata.db and the steps to prevent huge file sizes. Scope FortiEDR Solution edrdata.db is used to store events collected by FortiEDR Collector related to threat hunting events which the FortiEDR admi...

TroubleshootingTip: Permission is required to use FortiEDR Connect functionality

01-19-2025
Description This article provides items to check when error Permission is required to use FortiEDR Connect functionality is shown. Scope FortiEDR v6.2. Solution FortiEDR Connect is a feature that allows the FortiEDR administrator to access Windows de...

Technical Tip: Windows command to manually trigger vulnerability scan

12-23-2024
Description This article describes command to manually trigger vulnerability scan in Windows endpoint. Scope FortiClient Windows. Solution To manually trigger vulnerability scan in Windows endpoint, in an elevated command prompt (running as administr...
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