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Description This article describes that to troubleshoot the FortiClient deployment issue, it is possible to check a few items in EMS, and the installer logs in to one of the affected endpoints. Below are the steps to do initial checking before engagi...
Description This article describes that when attempting to connect SAML VPN Login with the configured Azure Conditional Access Policy, FortiClient will load indefinitely and eventually fail to connect. Explanation: https://learn.microsoft.com/en-us/a...
Description This article describes that FortiClient EMS cannot resolve the collation conflict between two different SQL Server languages. Scope When importing EMS DB backup from one server to another Windows server, it is possible to face DB collatio...
Description This article describes that FortiClient EMS cannot match the Deployment Policy when the endpoint belongs to 2 AD groups. Scope Starting from EMS 7.2.1, EMS can integrate with Azure AD (aka Microsoft Intra ID) and import endpoint devices f...
Description This article explains EMS license type, license conversion, and EMS version compatibility. Scope EMS v6.0.x to v7.2.0.The term 'SKU' means the middle digit in SKU that has been purchased. Example:FC1-10-EMS04-429-01-60 --> referred to as ...