Technical Tip: FortiClient EMS Licensing Guide - 2...

btan · 06-08-2025

Description This article explains how to resolve the 'Invalid Credentials' issue when trying to create a FortiClient EMS connector in FortiSOAR, even after input the correct credentials. Scope FortiSOAR v7.4.3 and below. Solution When trying to creat...

btan · 06-08-2025

Description This article describes how to resolve the DNS resolution delay issue after the user connects to the IPsec VPN. Scope FortiClient EMS v7.2.5 onwards and v7.4.0 onwards. Solution Issue symptoms: After connecting to the IPsec VPN, open the c...

btan · 05-12-2025

Description This article describes the 'Linux On Connect/Disconnect Script' feature in FortiClient. Scope FortiClient v7.2 and v7.4. Solution In EMS v7.2 and v7.4, under Endpoint Profile -> Remote Access -> select tunnel -> Edit > Advanced Settings, ...

btan · 05-11-2025

Description This article describes how to resolve the issue when FortiClient iOS cannot resolve internal DNS after connecting to an IPsec VPN. Scope FortiClient iOS v7.4 and above Solution Pre-requisite: Steps below will be useful when it is already ...

btan · 05-11-2025

Description This article describes the incompatibility between FortiClient and Cisco Umbrella Roaming Client. Scope All FortiClient versions. Solution When both FortiClient and Cisco Umbrella Roaming Client are installed in the same machine, the foll...

btan · 06-12-2025

Hi @bohm , This is fixed in macOS FCT 7.2.9 and 7.4.4 (ETA mid-July 2025). As FCT 7.4.4 is not yet released, please use macOS FCT 7.2.9 if you need a solution now. Thanks.

btan · 06-11-2025

Most welcome @giogab . Hi @JoeMoe , you may test with macOS FCT 7.2.9 too. Kindly mark this as resolved if it worked for you. Thank you!

btan · 06-07-2025

Hi Jason-Ace, I am thinking whether enabling IKE_fragmentation would help in your case.Refer: https://docs.fortinet.com/document/forticlient/7.4.3/xml-reference-guide/629016/ike-fragmentation-example Also, page58 and 59 in:https://fortinetweb.s3.amaz...

btan · 06-07-2025

Hi all, As per check internally, we do have this 'VPN disconnect when macOS at Screensaver' behavior reported. This is fixed in macOS FCT 7.2.9 and 7.4.4 (ETA mid-July 2025). As FCT 7.4.4 is not yet released, please use macOS FCT 7.2.9 as a permanent...

btan · 06-07-2025

As per check internally, we do have this 'VPN disconnect when macOS at Screensaver' behavior reported. This is fixed in macOS FCT 7.2.9 and 7.4.4 (ETA mid-July 2025). As FCT 7.4.4 is not yet released, please use macOS FCT 7.2.9 as a permanent fix.

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Technical Tip: FortiSOAR shows 'Invalid Credentials' when trying to create FortiClient EMS connector

Troubleshooting Tip: DNS resolution delay after user is connected to IPsec VPN

Technical Tip: Clarifying the 'Linux On Connect/Disconnect Script' feature in FortiClient

Troubleshooting Tip: After connected to IPsec VPN, FortiClient iOS cannot resolve internal DNS

Troubleshooting Tip: Incompatibility between FortiClient and Cisco Umbrella Roaming Client

Re: VPN disconnects by Screensaver or screen lock

Re: VPN disconnects by Screensaver or screen lock

Re: Forticlient Woes in IPSEC Mode

Re: VPN disconnects by Screensaver or screen lock

Re: VPN disconnects by Screensaver or screen lock

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