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btan · 04-07-2023

Description This article explains EMS license type, license conversion, and EMS version compatibility. Scope EMS v6.0.x to v7.2.0.The term 'SKU' means the middle digit in SKU that has been purchased. Example:FC1-10-EMS04-429-01-60 --> referred to as ...

btan · 02-19-2023

Description FortiClient EMS only accepts SSL cert in .pfx format. This article describes how to convert SSL cert to .pfx format, so that it can be uploaded to EMS. Scope Certain third-party CA does not provide SSL cert in .pfx format. for EMS 7.0+ to...

btan · 09-28-2022

Description This article discusses about several CLI commands to connect/disconnect from EMS. These CLI commands can be used when FortiClient GUI is stuck or not responding. Note1. All commands will require admin privilege on the PC (run cmd as Admin...

btan · 09-11-2022

Description This article discusses about 'Unable to connect to the update server' logs in FortiClient EMS server. Scope FortiClient EMS server 6.4.x and above. Solution This log indicates that FortiClient EMS failed to retrieve antivirus signatures u...

btan · 02-13-2022

Description This article discusses about FortiClient support on Windows 11. Scope Windows 11 machines that need to use FortiClient. Solution Install FortiClient v6.4.7, v7.0.2 or newer. At the point of writing (14th Feb 2022), FortiClient v6.4.7 and ...

btan · 09-18-2023

SAML VPN before logon is still work-in-progress.You need additional config with AUTOCONNECT to setup 'VPN before logon'To setup VPN before logon, refer:https://docs.fortinet.com/document/forticlient/7.2.1/administration-guide/505235/appendix-f-ssl-vp...

btan · 08-22-2023

Hello, To narrow down the issue, I will suggest below:1. Turn on 'Allow websites when rating error occurs' in your endpoint WF profile and see if issue is still there.2. Turn off Web Filter profile and see if the issue is still thereFeel free to rais...

btan · 08-22-2023

Hello,If you currently do not have a EMS (https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/og-forticlient.pdf), you should install 'FortiClient VPN only' on https://www.fortinet.com/support/product-downloads.The free version does not ...

btan · 08-16-2023

Hi egnompaln,To force virus sig update from EMS, you can done by below:1. Tick endpoints2. Action > Update SignaturesEMS wouldn't report back or indicates whether the update is successful or not though.In fact by default, all FCT will look for update...

btan · 08-16-2023

Hi atravel, The 'Current Connection' will only preselect the tunnel when end user navigate to 'Remote Access' tab in FCT.We currently do not have an option to hide a tunnel.Let's say you have Tunnel-A and Tunnel-B. Tunnel-B is not ready.End users wil...

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Technical Tip: FortiClient EMS Licensing Guide - 2023

Technical Tip: Convert SSL cert file from .crt to .pfx format

Technical Tip: FortiClient to EMS telemetry related CLI command

Technical Tip: 'Unable to connect to the update server' logs in FortiClient EMS server

Technical Tip: FortiClient support on Windows 11

Re: SAML before Login with Forticlient 7.0.7

Re: Forticlient EMS block issue

Re: Cannot access to VPN anymore.

Re: FortiClientEMS Questions

Re: Can we default which SSL VPN option is given to clients?

Technical Tip: FortiClient EMS Licensing Guide - 2...

Technical Tip: FortiClient to EMS telemetry relate...

Technical Tip: 'Unable to connect to the update se...

Re: Forticlient VPN: A JavaScript Error Occurred i...

Re: ZTNA

Re: Can we default which SSL VPN option is given t...

Re: Shutdown FortiClient ZTNA on Windows

Re: FortiClient Android automatically managed

Re: ZTNA - RDP Connection

Re: FortiClient EMS per user policy

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