Description This article describes how to identify RAID controller
failure on FortiAnalyzer hardware appliances. Scope FortiAnalyzer.
Solution 1) In most cases, when an on-prem device is a hardware
appliance and logs are no longer present under Log V...
Description This articles describes troubleshooting steps to resolve the
cause of missing logs in FortiAnalyzer. Scope FortiAnalyzer. Solution 1)
In some cases, both analytics and archive logs are no longer visible
under Log View in FortiAnalyzer: 2)...
Description This article describes how to select Internet Service
Objects in policies in different versions of FortiManager. Scope
FortiManager. Solution 1) In FortiManager v6.4 and v7.0, it is necessary
to enable the ‘Source Internet Service’ & ‘Des...
Description This article describes how to identify the version of the
NTP server used on FortiManager. Scope FortiManager/FortiAnalyzer.
Solution 1) The default NTP server is ntp1.fortinet.net. This can be
checked via GUI or CLI. On the GUI: Go to Sy...
Description This article describes how to resolve the issue with Web and
Email Filter Update Server being unavailable on FortiManager. Scope
FortiManager. Solution 1) Usually after an upgrade or a reboot of the
FortiManager, it will try to reestablis...