Re: FORTINDR VM - RESPONSE

srahmat · 10-20-2025

Description This article describes how to verify if FortiMail successfully relay the email. Scope FortiMail. Solution Every email inbound or outbound emails that received by FortiMail will showing in the History Log. In FortiMail v7.6 and above, ther...

srahmat · 10-06-2025

Description This article describes how to troubleshoot an email that was rejected by FortiMail due to Sender Verification with the error 'reject=550 5.5.0 Invalid sender'. Scope FortiMail. Solution In the FortiMail log, it shows the email disposition...

srahmat · 10-05-2025

Description This article describes changing the FortiMail cloud hostname. Scope FortiMail Cloud. Solution There are some cases where users are changing the domain name to a new one. For example, the current domain name is 'abc.com' and it is necessar...

srahmat · 09-02-2025

Description This article describes the meaning of the log 'expunge: box=INBOX' in the mail event log for IMAP subtype. Scope FortiMail server mode. Solution The following is a sample log entry in the 'mail event' log for IMAP subtype. This log means ...

srahmat · 09-02-2025

Description This article describes how to troubleshoot the System Event log showing 'DNS Alert: Still no TCP response from server'. Scope FortiMail. Solution In the System Event log, it shows: 'DNS Alert: Still no TCP response from server x.x.x.x', s...

srahmat · 03-10-2025

Hi, FortiMail in v6.4.x have option to exempt the URLs from FortiGuard URL and web filter. Refer here: https://docs.fortinet.com/document/fortimail/6.4.8/administration-guide/915170/configuring-the-fortiguard-url-filter#security_286816123_1715711

srahmat · 10-31-2024

Hello Mahmood, FortiNDR not clean the malware files on its own. It use to detects the malware or network anomalies. If the FortiNDR is integrate with FortiGate, when the file was submitted from FortiGate and the FortiNDR detect the file was malicious...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

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Technical Tip: How to verify if FortiMail successfully relay the email from the log

Troubleshooting Tip: How to troubleshoot email reject by Sender Verification

Technical Tip: Change the FortiMail Cloud hostname

Technical Tip: Meaning of mail event log for IMAP subtype with'expunge: box=INBOX'

Technical Tip: System Event log showing 'DNS Alert: Still no TCP response from server'

Re: Fortimail and received URLs. Is Web Rating override possible?