Re: FortiSandbox - [Scan Notification] Attachments...

srahmat · 09-30-2024

Description This article describes how to troubleshoot sender alignment not detected for certain emails. Scope FortiMail. Solution Sender Alignment features in the AntiSpam profile will compare the domain name of the sender email address in the messa...

srahmat · 09-09-2024

Description This article describes how to bypass sender alignment check when there are mismatch in Reply-To with the Header From. Scope FortiMail v7.6 Solution Starting from FortiMail v7.0, Sender Alignment will check for Header From and Reply-To mis...

srahmat · 09-02-2024

Description This article describes how to troubleshoot unable to get Installation ID for offline Windows Activation when deploy FortiSandbox Azure nested deployment using air gapped mode. Scope FortiSandbox Azure nested deployments. Solution FortiSan...

srahmat · 08-18-2024

Description This article describes how to troubleshoot the remote backup settings unable to save in GUI while able to do a remote backup using CLI. Scope FortiSandbox. Solution When doing a remote backup from CLI using 'backup-sysconf'. It works as s...

srahmat · 08-13-2024

Description This article describes how to troubleshoot why certain emails do not add a disclaimer even though the disclaimer insertion setting has been selected 'All message'. Scope FortiMail. Solution Make sure to check that the disclaimer setting h...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

srahmat · 03-28-2024

Hi, There is no option to edit or customized the release website.

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Troubleshooting Tip: Sender Alignment not take action for certain email

Technical Tip: Bypass Sender Alignment check for mismatch in Reply-To

Troubleshooting Tip: Unable to get Installation ID for offline Windows Activation using air gapped mode in FortiSandbox Azure nested deployment

Troubleshooting Tip: Unable to set remote backup settings in GUI

Troubleshooting Tip: Email not added disclaimer even though disclaimer insertion has been select 'All message'

Re: Fortimail