Re: FORTINDR VM - RESPONSE

srahmat · 06-02-2025

Description This article describes how to make FortiSandbox have a password complexity requirement for the local administrator account. Scope FortiSandbox v4.4.3 and above. Solution Some companies have a requirement to only use a complex password for...

srahmat · 06-02-2025

Description This article describes why the hash value for a file added to the allow list does not appear in the static filter allow list. Scope FortiNDR. Solution When selecting '+ Add to Allow List' in the malware log view sample details, it shows t...

srahmat · 05-14-2025

Description This article describes how to troubleshoot the automation log not generated when there is malware detected by FortiNDR. Scope FortiNDR. Solution Automation Framework and Enforcement Settings has been configured in FortiNDR for automation ...

srahmat · 05-13-2025

Description This article describes how to troubleshoot a DKIM check failure, but FortiMail does not take action on that email. Scope FortiMail v7.2.x, v7.4.x. Solution DKIM Check for fail is enabled in the AntiSpam Profile as per below. Check the cro...

srahmat · 04-17-2025

Description This article describes how to troubleshoot email not detected by 'Maximum number of messages per half hour' from 'Sender Address Rate Control'. Scope FortiMail. Solution Sender Address Rate Control is enable for 'Maximum number of message...

srahmat · 03-10-2025

Hi, FortiMail in v6.4.x have option to exempt the URLs from FortiGuard URL and web filter. Refer here: https://docs.fortinet.com/document/fortimail/6.4.8/administration-guide/915170/configuring-the-fortiguard-url-filter#security_286816123_1715711

srahmat · 10-31-2024

Hello Mahmood, FortiNDR not clean the malware files on its own. It use to detects the malware or network anomalies. If the FortiNDR is integrate with FortiGate, when the file was submitted from FortiGate and the FortiNDR detect the file was malicious...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

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Technical Tip: How to make FortiSandbox have password complexity requirement for administrator account

Troubleshooting Tip: Why the hash value for file added to the allow list not appear in the static filter allow list

Troubleshooting Tip: How to troubleshoot automation log not generated when there is a malware detected by FortiNDR

Troubleshooting Tip: How to troubleshoot DKIM check failure

Troubleshooting Tip: How to troubleshoot sender not detected by maximum number of messages per half hour from Sender Address Rate Control

Re: Fortimail and received URLs. Is Web Rating override possible?