Re: FORTINDR VM - RESPONSE

srahmat · 12-11-2024

Description This article describes how to troubleshoot for internal errors that occur during sync with Azure AD. Scope FortiPhish. Solution When trying to import users from the Azure AD, it shows the error 'Internal Error occured during sync' as per ...

srahmat · 12-11-2024

Description This article describes how to download VM image using CLI if the FortiSandbox is using proxy connection. Scope FortiSandbox v4.4.3 and above. Solution FortiSandbox is configured to use proxy connection for the VM Image download in FortiGu...

srahmat · 12-05-2024

Description This article describes regarding message in the system event log showing an inactive mailbox has been removed. Scope FortiMail Gateway Mode with MSSP license. Solution Message at system event log showing inactive mailbox is removed as per...

srahmat · 11-12-2024

Description This article describes what is the reason for the error message 'recipient verification: smtp server rejected connection' in the cross-search log with the classifier showing 'Policy Match-AntiSpam' Scope FortiMail. Solution In the FortiMa...

srahmat · 11-05-2024

Description This article describes how to troubleshoot a Custom Decoy image that failed to initialize when using FortiDeceptor-VM. Scope FortiDeceptor-VM. Solution The Custom decoy image got the error 'Failed to Initialize customize VM. Failed to lau...

srahmat · 10-31-2024

Hello Mahmood, FortiNDR not clean the malware files on its own. It use to detects the malware or network anomalies. If the FortiNDR is integrate with FortiGate, when the file was submitted from FortiGate and the FortiNDR detect the file was malicious...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

srahmat · 03-28-2024

Hi, There is no option to edit or customized the release website.

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Troubleshooting Tip: Internal Error occurred during sync with Azure AD

Technical Tip: How to download VM image using CLI if the FortiSandbox use proxy connection

Technical Tip: System event log show inactive mailbox has been removed

Technical Tip: Error message is 'recipient verification: smtp server rejected connection' with classifier 'Policy Match-AntiSpam'

Troubleshooting Tip: The Custom Decoy image that failed to initialize when using FortiDeceptor-VM