Re: FORTINDR VM - RESPONSE

srahmat · 12-03-2025

Description This article describes how to dynamic scan Python file type in FortiSandbox by using Optional VM images published by Fortinet. Scope FortiSandbox. Solution Optional VM are image published by Fortinet and can be download from FortiSandbox ...

srahmat · 12-02-2025

Description This article describes how to troubleshoot the issue session not found when viewing the session, despite showing in the session logs. Scope FortiNDR v7.6.3 Solution When selecting 'View Session' on the specific attack types, it will show ...

srahmat · 12-02-2025

Description This article describes how to troubleshoot the issue where outbound email is rejected by Gmail. Scope FortiMail. Solution This is because there are multiple To headers sent from the sending server. This can be verified by doing a packet c...

srahmat · 11-02-2025

Description This article describes how to encrypt the backup config file. Scope FortiMail. Solution Backup config can be done in Dashboard -> Status -> System Information. The backup config file will be able to be read by opening the file as a text f...

srahmat · 11-02-2025

Description This article describes how to check the release version for Sandbox Engine. Scope FortiSandbox. Solution FortiSandbox can automatically update from the FDN Server or manually download the Sandbox Engine from the Fortinet Support Portal an...

srahmat · 03-10-2025

Hi, FortiMail in v6.4.x have option to exempt the URLs from FortiGuard URL and web filter. Refer here: https://docs.fortinet.com/document/fortimail/6.4.8/administration-guide/915170/configuring-the-fortiguard-url-filter#security_286816123_1715711

srahmat · 10-31-2024

Hello Mahmood, FortiNDR not clean the malware files on its own. It use to detects the malware or network anomalies. If the FortiNDR is integrate with FortiGate, when the file was submitted from FortiGate and the FortiNDR detect the file was malicious...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

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Technical Tip: How to dynamic scan Python file type in Optional VM

Troubleshooting Tip: Session not found when view session despite showing in the session logs

Troubleshooting Tip: How to troubleshoot email rejected by gmail due to message is not RFC 5322 compliant

Technical Tip: How to encrypt the backup config file

Technical Tip: How to check Sandbox Engine version release

Re: Fortimail and received URLs. Is Web Rating override possible?