Description This article describes why users on certain PCs see the
following error: Policy restriction! No policy matched! End-point SN
miss matched. SN: 41D09397CECDAAF6CBB523F18508CF82xxxxxxxx ID:
45311937327F4C6B8A542432xxxxxxxx Timestamp: 167702...
Description This article describes when user reports that the network is
having slowness, intermittence or disconnection for certain application
or general connection. Scope FortiGate. Network Equipments.
Possibilites. There are several possibilities...
DescriptionThis aticle will share common possibilities that trigger High
Availability intermittence issue. The HA design is working during the
implementation based on existing units, VLAN, cabling and and so on.
However, after quite some time, the HA...
DescriptionIn some cases, the network is not working due to DNS is down
or intermittence. DNS responsible to resolve domain/URL to IP address.
If the DNS unable to resolve, the domain will not reachable.This article
will assist on the DNS troubleshoo...
DescriptionIt is very common to configure LACP to increase a bandwidth
and having a failover capability. LACP basically combining multiple port
and works as 1 physical cable. However, due to certain scenario, the
LACP can not work as per expectation....
Hi @firas ,Any HA deployment highly depend on the network design. Based
on behavior, looks like your network only works on the primary unit.
When primary down, the network itself did not failover to the secondary
unit.And you did mentioned about 2 po...
Hi @RolandBaumgaertner72 , Looking at this behavior, 220.127.116.11/16 is
part of phase2 negotiation. When NAT enabled, the traffic will use
outgoing interface(example: 10.10.10.254) . If this 10.10.10.254 is not
part of phase2, the traffic will not send ...
Hi @alaaelrayes ,If you have Fortiauthenticator, it may related to
another issue. Can you try without 2FA and try it again?If only 2FA is
not working, i would suggest to contact Fortinet support as this need
in-depth troubleshooting.Here the referenc...
Hi @BensonLEI ,I can see the idle-timeout set to 300 which equal to 5
minutes.Idle means no traffic passing through for 5 minutes and
connection will cut off.If you keep pinging or application running, this
idle-timeout will keep reset and the connec...
Hi @alaaelrayes ,VPN configuration requires "mutual understanding" on
both side.Each site must match to each other.From my understanding, the
changes from V1 to V2 is only happend on this Fortigate. This error: "No
response from the peer, phase1 retr...
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