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Muhammad_Haiqal · 05-19-2022

Description This article describes when user reports that the network is having slowness, intermittence or disconnection for certain application or general connection. Scope FortiGate. Network Equipments. Possibilites. There are several possibilities...

Muhammad_Haiqal · 09-13-2021

DescriptionThis aticle will share common possibilities that trigger High Availability intermittence issue. The HA design is working during the implementation based on existing units, VLAN, cabling and and so on. However, after quite some time, the HA...

Muhammad_Haiqal · 09-13-2021

DescriptionIn some cases, the network is not working due to DNS is down or intermittence. DNS responsible to resolve domain/URL to IP address. If the DNS unable to resolve, the domain will not reachable.This article will assist on the DNS troubleshoo...

Muhammad_Haiqal · 11-23-2020

DescriptionIt is very common to configure LACP to increase a bandwidth and having a failover capability. LACP basically combining multiple port and works as 1 physical cable. However, due to certain scenario, the LACP can not work as per expectation....

Muhammad_Haiqal · 11-19-2020

DescriptionThis article describes how to verify routing path and configuration. Basically, routing is related to the segment and gateway. In some scenario, certain segment required specific gateway.Example.0.0.0.0/0(everything) Gateway ISP Router10.1...

Muhammad_Haiqal · 08-25-2022

Hi @kieran_forrest , From my understanding, here is the summary: 1. Fortigate is on HA. 2. WAN2 is connected to ISP router and Fortigate do PPPOE. 3. After 2 hours, the WAN is down.May i know, how do you connect port WAN2 on Fortigate for unit1 and u...

Muhammad_Haiqal · 08-25-2022

Hi @kmorales ,Thank you for sharing the screenshot. Is this issue happening to all logs? I can see the source and destination is a public IP.How about logs from LAN to WAN ? is having the same issue?

Muhammad_Haiqal · 08-24-2022

Hi @KVN001 ,You can use Hub-and-spoke deployment.However, 1 of the side must have public IP or accessible from outside. Example:HQ - Public IP. Can be access from outside. Branch - Local IP(natted by ISP/router).In this case, Branch will connect to t...

Muhammad_Haiqal · 08-24-2022

Hi @kmorales ,Have you tried to add the column again? Just right click on any column, then tick "Policy ID" to show it again.Let me know if you need help.

Muhammad_Haiqal · 08-24-2022

Hi @Matie ,Thank you for providing the information. I can see direct connectivity(same segment is fine) based on your ping test. Can you summarize the finding like this: 10.10.10.49 to 10.10.10.1(fgt) - OK/Not ok 10.10.10.49 to 23.1.2.71(fgt) - OK/ N...

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Technical Tip: Basic FortiGate and Network Troubleshooting

Technical Tip: High availability intermittence issue

Technical Tip: DNS troubleshooting

Troubleshooting Tip: LACP issue

Troubleshooting Tip: Routing Issue

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