FortiSandbox
FortiSandbox provides a solution to protect against advanced threats and ransomware for companies who don’t want to implement and maintain a sandbox environment on their own.
srahmat
Staff
Staff
Article Id 374485
Description This article describes how to troubleshoot errors in JSON RPC API is not allowed for RPC users to show in the System Events log.
Scope FortiSandbox.
Solution

When trying to log in to the user using API, it shows 'JSON RPC API is not allowed for RPC user' in FortiSandbox Event logs.

 

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This is because the admin profile for the user that is used to log in to the API does not allow access to JSON API.

 

Steps to solve the issue:

  1. Check on the admin profile that is assigned to the user in System -> Administrator.

 

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  1. Go to System -> Admin Profiles, select the corresponding admin profile, and set the JSON API access to allowed.

 

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