Technical Tip: Understanding the log message 'Logs importing FortiTokens from a file'

[kwcheng__FTNT]

Description	This article describes the typical circumstances behind the 'Logs importing FortiTokens from a file'.
Scope	FortiAuthenticator.
Solution	Event ID 10102 describes that the Fortiauthenticator had received instructions from an admin user to import FortiTokens via the GUI. A serial number file is loaded from the GUI to import FortiTokens. The sample system event message(s) will be looked like below: date=2025-02-24 time=13:22:12+0000 oid=1834973 logid=10102 cat="Event" subcat="Admin Configuration" level="information" nas="" action="" status="" msg="Importing FortiTokens from a serial number file file" user="admin" date=2025-02-24 time=13:13:36+0000 oid=1834951 logid=10102 cat="Event" subcat="Admin Configuration" level="information" nas="" action="" status="" msg="Importing FortiTokens from a serial number file file" user="admin" Importing the serial number file will allow the admin users to import multiple FortiTokens in one single time. This file should be in text format (.txt) and the following KB article explaines further regarding the steps to import the serial number file: Technical Tip: Import FortiToken hardware using serial number file