Description This article describes why the logs on FortiGate may show a
different time compared to the logs displayed on FortiGate Cloud. The
time zone settings on FortiGate are configured locally, and these
settings determine the timestamp reflected...
Description This article provides guidance on enabling or disabling
alert emails for the 'IPsec Phase 1 negotiation error' event. Such
alerts may occur even when unauthorized users attempt to negotiate or
match the IPsec configuration settings for a ...
Description This article describes how to automate the manual
synchronization of a High Availability (HA) cluster by using an
automation stitch. This ensures that whenever HA out of sync is
detected, the system automatically runs a manual sync using ...
Description This article explains why FortiGate, when receiving
connection requests for any locally listening service (e.g., SSL-VPN,
IPsec VPN, HTTPS GUI, SSH, SNMP), may fail to generate a response, even
though the service daemon is running and all...
Description This article describes a solution where the FortiClient VPN
application is installed on a Windows device (such as an Microsoft
Surface Pro 9), but the FortiTray icon does not appear in the system
tray. As a result, when attempting to conn...
Hello @matchelo You have 3 options: 1. Generate a Certificate from
Windows Server: You can generate and export a CA certificate from your
Windows Server and import it into the FortiGate for SSL VPN
authentication. 2. Use the Built-in Certificate of F...
@ehenvironments Here are the resources that might help you troubleshoot
the issue: >>>
https://community.fortinet.com/t5/Support-Forum/ERR-SSL-PROTOCOL-ERROR-on-Google-Chrome/m-p/95529?m=182747
>>>
https://community.fortinet.com/t5/Support-Forum/ERR-...
Thank you for responding @ctyctyctctcty, Could you check how the
destination is responding configured in the Performance SLA? How SD-WAN
is configured and what are the priorities. The Phase 1 setup seems
stable, but Phase 2 is where the problem arise...
Hello @ctyctyctctcty Try running a sniffer on the source and destination
side to see where the loss is occurring.dia sniffer packet "host x.x.x.x
and icmp" 4 0 l Try using the above command, where x.x.x.x is the source
IP address that you have on per...
@Aadar-Soomro Here is an article to initially troubleshoot the
issue:https://community.fortinet.com/t5/FortiGate/Technical-Tip-VOIP-calls-using-SIP/ta-p/193831
The above article has a list of further articles at the bottom to
further investigate the ...
