| Description | This article describes how to troubleshoot the error 'VPN connection failed. Please check your connection, network connection and pre-shared key then retry your connection. If the problem persists, contact your network administrator for help'. |
| Scope | FortiClient, Windows 11. |
| Solution |
An example of the error:
The issue arises due to incompatibility between the Windows 11 driver and FortiClient.
In case the user is using a docking station, go to https://support.hp.com/us-en/drivers/hp-thunderbolt-dock-120w-g4/model/2101085539 and download: All Docks - Ethernet Driver (Realtek): |
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