Technical Tip: FSSO breaks after installing Micros...

sahmed_FTNT · 09-15-2025

Description This article describes how to transfer an existing license type from subscription to a permanent license type. Scope Azure FortiGate-VM. Solution To transfer the license, follow the steps below: Snapshot and backup everything. Remove the ...

sahmed_FTNT · 09-02-2025

Description This article describes an issue when a wireless user is getting a private IP instead of the correct settings and AP reboot. Scope FortiGate. Solution A wireless end user connecting to FortiAP only gets APIPA 169.254.x.x IP. Collect the be...

sahmed_FTNT · 08-17-2025

Description This article describes the HA sync error captured during the HA sync issue. Scope FortiGate. Solution During HA random disconnects, below error is observed: conn=0x10e812b0 send() failed: 14(Bad address). conn->dst=169.254.0.2 Verify the...

sahmed_FTNT · 08-06-2025

Description This article describes an issue where the ZTNA destination is not available for some users. Scope FortiClient EMS 7.4.x, FCT 7.4.x. Solution If some of the users are not able to access the ZTNA destination server while other groups and ta...

sahmed_FTNT · 03-17-2025

Description This article describes the Console error 'NP6XLITE: __np6xlite_tunmgr_write:61 timeout' or 'NP6XLITE: __np6xlite_tunmgr_read:114 timeout'. Scope FortiGate. Solution If a CPU spike hits tunmgr write or read timeout is observed with the bel...

sahmed_FTNT · 11-24-2024

Hello, you can view below link for reference:https://github.com/GoogleCloudPlatform/community/blob/master/archived/using-ha-vpn-with-fortigate/index.md

sahmed_FTNT · 10-20-2024

Hello, this kb might help you : https://docs.fortinet.com/document/fortimanager/7.2.0/fortisoar-7-2-0-r1-administration-guide/369363/quick-start#Enabling

sahmed_FTNT · 10-13-2024

Hello, you can verify below settings: -correct source -service(ports) are allowed -correct interface - there is no deny policy at top of allow policy also make sure in policy schedule portion it has correct values

sahmed_FTNT · 10-13-2024

Hello, you can use this kb :https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configure-Voice-VLAN-on-FortiSwitch/ta-p/270580

sahmed_FTNT · 10-12-2024

For -7200 error, kindly see the kb : https://community.fortinet.com/t5/FortiGate/Technical-Tip-Credential-or-SSL-VPN-configuration-is-wrong-7200/ta-p/202281

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Technical Tip: Transferring Azure license type from subscription to permanent license

Technical Tip: FortiAP is providing '169.254.x.x IP'

Technical Tip: Explaining HA sync error 'send() failed: 14(Bad address)'

Troubleshooting Tip: ZTNA destination Inaccessible for some users

Technical Tip: Console error 'NP6XLITE: __np6xlite_tunmgr_write:61 timeout' or 'NP6XLITE: __np6xlite_tunmgr_read:114 timeout' after the upgrade to v7.0.16, v7.2.11, v7.4.6

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Re: Fortiswitch Voice-Vlan

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