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msingh_FTNT
Staff & Editor
Staff & Editor
‎09-19-2025
Last activity: Sep 19, 2025 8:47:16 PM
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Troubleshooting Tip: Troubleshooting DLP

08-04-2024
Description This article describes Troubleshooting DLP Issues. Scope FortiGate, FortiProxy. Solution DLP (Data Leak Prevention) Debug: FortiGate UTM inspects traffic in two modes: Proxy-based inspection and flow-based inspection. Depending on the typ...

Technical Tip: FortiGate routing debug commands

08-02-2024
Description This article describes a list of debug commands for which the output should be captured when trying to solve routing issues. Scope FortiGate. Solution Daemon(s): zebos_launcher (zebos launcher daemon). imi (routing related). bgpd (BGP). o...

Technical Tip: LDAP server with search limit of 1000 entries cannot query partial user data with error

08-01-2024
Description This article describes how to make the LDAP server with a search limit of 1000 entries cannot query partial user data with an 'Invalid LDAP Server'. Scope FortiGate v7.0. FortiGate v7.2. FortiGate v7.4. FortiGate v7.6. Solution The workar...

Technical Tip: Debugs for troubleshooting high CPU Issues

11-20-2022
Description This article describes how to troubleshoot high CPU issues. Scope FortiGate. Solution It is recommended to follow this guide to debug CPU issues in a structured way. This article will cover the most common types of CPU load issues: CPU lo...

Technical Tip: Debugging SSL VPN in case of High CPU or crash issues

11-17-2022
Description This article lists helpful debug commands to use for sslvpnd process that frequently crashes or consumes high CPU. Scope FortiGate Solution Access FortiGate via the putty and log the putty session output. The following debugs are to be ca...
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