Technical Tip: How to apply VoIP profile to policy...

JHelio · 03-26-2024

Description This article describes a common issue when trying to migrate users from an old FortiMail to a new FortiMail. Scope FortiMail v7.0.5. Solution It is possible to export users from a CSV file in the old FortiMail and try to upload it to the ...

JHelio · 03-26-2024

Description This article describes when FortiClient does not send ZTNA traffic when using the wrong FQDN syntax. Scope FortiClient endpoint v7.2.2. Solution FortiClient does not send traffic if the ZTNA rule for FQDN does not have the specific syntax...

JHelio · 03-26-2024

Description This article describes how to identify and kill a specific process in FortiADC. Scope FortiADC . Solution Identify the process with this command: diagnose sys top Locate the PID. As an example, try to kill PID 3788: FADC# diagnose sys top...

JHelio · 12-12-2023

Description This article describes what to do when the FortiClient Endpoint does not connect to VPN but there is no message error. Scope Forticlient EMS and Endpoint v7.2.0. Solution The issue appears when trying to connect to VPN, Endpoint no connec...

JHelio · 11-14-2023

Description This article describes the features comparison that can be used at FortiFone for Teams app with Web user self service portal from FortiVoice. Scope This scenario uses FortiVoice version 7.0.1 and FortiFone for Teams version 1.0.5. Solutio...

JHelio · 04-09-2023

Hi, please have a look at below link for 'Distribution policy': https://docs.fortinet.com/document/fortivoice-enterprise/6.4.3/fortivoice-phone-system-administration-guide/90625/creating-call-queues-and-queue-groups Regards

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Troubleshooting Tip: FortiMail migration users does not work

Technical Tip: FortiClient does not send ZTNA traffic when using a wrong FQDN syntax

Technical Tip: How to kill a process

Technical Tip: FortiClient Endpoint does no connect to any VPN and no shows message error

Technical Tip: FortiFone for Teams is not displaying all service settings

Re: Setting a penalty in the call queue

Technical Tip: How to apply VoIP profile to policy...

Technical Tip: FortiClient Endpoint does no connec...

Troubleshooting Tip: When FortiClient Endpoint doe...

Technical Tip: How to Collect Diagnostic logs for ...

Technical Tip: FortiMail Cloud with Office 365 sho...

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