Technical Tip: FortiMail Cloud with Office 365 sho...

JHelio · 10-29-2024

Description This article discusses the errors with PSU voltage. Scope FortiADC-400F v7.0.0. Solution At FortiADC, logs can be found PSU logs errors as below: date=2024-09-26 time=01:06:08 log_id=0003000242 type=event subtype=system pri=information vd...

JHelio · 10-29-2024

Description This article describes what action to take when the HQIP test shows error 'Please check wired cables or switch device's settings SEND/RECV below threshold (<80%)'. Scope FortiGate v7.2.X. Solution The first symptom is found when the ping ...

JHelio · 10-29-2024

Description This article describes what to do when FortiVoice is not ending a call due to a wrong route entry. Scope FortiVoice 6.0.9 version. Solution Network topology example: Ext AVAYA - trunk Avaya (10.99.95.10) <-> (10.83.0.2) FVC 500F (10.11.65...

JHelio · 10-27-2024

Description This article discusses the issue that can be met when the FortiClient EMS server cannot be opened due to Apache service failure. Scope FortiClient EMS v7.2.5. Solution Reviewing FortiClient EMS services in Windows server, the Apache Servi...

JHelio · 10-24-2024

Description This article describes how to make a migration from the ForitVoice-VM platform to another one (for example Nutanix VM). Scope FortiVoice v7.0.5 build 232 version. Solution The FortiVoice versions (7.0.5) only support below VM platforms: F...

JHelio · 04-09-2023

Hi, please have a look at below link for 'Distribution policy': https://docs.fortinet.com/document/fortivoice-enterprise/6.4.3/fortivoice-phone-system-administration-guide/90625/creating-call-queues-and-queue-groups Regards

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Troubleshooting tip. FortiADC shows errors 'PSU temperature hits threshold' and 'PSU Device FAN is bad'

Troubleshooting tip. Error: 'Please check wired cables or switch device's settings SEND/RECV below threshold (<80%)'

Troubleshooting Tip: FortiVoice is not ending a SIP trunk call

Troubleshooting Tip: The EMS server cannot start due to Apache service failure

Technical Tip: FortiVoice-VM migration to other VM platform (Nutanix VM)

Re: Setting a penalty in the call queue

Technical Tip: FortiMail Cloud with Office 365 sho...

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Troubleshooting Tip: The EMS server cannot start d...

Technical Tip: Cannot access to the FortiMail Clou...

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