Technical Tip: Heuristic scan works in FortiMail d...

adavila · 09-24-2025

Description This article describes how to configure and enable an external syslog in a FortiMail-Cloud instance. Scope FortiMail Cloud. Solution To configure an external/remote syslog or something similar in a FortiMail Cloud (FML-CLD) instance, an a...

adavila · 09-24-2024

Description This article describes how to solve the issue of showing the logs in a FortiWeb despite these being enabled (System, Traffic, and Attack logs). This problem is associated with the process 'logd' which stops showing new logs in the GUI con...

adavila · 08-31-2024

Description This article describes disabling IPv6 for a specific interface in FortiMail, appliances and VMs, using CLI console. For FortiMail-CLD instances, it is necessary to create a case with TAC. Scope FortiMail version 7.2.0 and later. Solution ...

adavila · 08-30-2024

Description This article describes step-by-step how to back up and restore block and safe lists in FortiMail, regardless of whether they are System, Domain, or Personal lists. Scope FortiMail version 7.4.0 and later. Solution The FortiMail configurat...

adavila · 12-08-2017

Description This article addresses an issue with the synchronization between FortiMail and NAS/NFS, where FortiMail shows the message 'failed to mount' after an upgrade to v5.4.x. Scope FortiMail Solution The FortiMail in versions v5.3.x and earlier ...

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Technical Tip: Enable the external syslog in a FortiMail-Cloud instance

Troubleshooting Tip: Restart logd process to restore of showing logs in GUI for FortiWeb

Technical Tip: Disable IPv6 for a specific interface in FortiMail

Technical Tip: How to backup and restore block/safe lists in FortiMail

Technical Tip: FortiMail does not connect with NAS using NFS after upgrade to v5.4

Technical Tip: Heuristic scan works in FortiMail d...

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