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bkarl
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‎09-18-2025
Last activity: Sep 18, 2025 6:17:32 PM
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Troubleshooting Tip: SAML authentication between FortiAuthenticator and Senhasegura

09-10-2025
Description This article describes how to fix the issue between FortiAuthenticator and Senhasegura when SAML is used. FortiAuthenticator is an IdP, and Senhasegura is an SP; the attribute of time is not valid for FortiAuthenticator. Scope FortiAuthen...

Troubleshooting Tip: How to fix GUI access on FortiAuthenticator when the message '500 Internal Server Error' displays

06-03-2025
Description This article describes how to solve a GUI access issue when the login prompt '500 Internal Server Error' is displayed. Scope FortiAuthenticator. Solution If the '500 Internal Server Error' message is displayed: Run the following command i...

Technical Tip: FortiMail Cloud Integration with FortiAnalyzer Fabric on premise

12-04-2024
Description This article describes the reason why is not possible to integrate FortiAnalyzer Security Fabric with FortiMail Cloud service. Scope FortiMail Cloud. Solution Sometimes users try to integrate on-premise Fortinet solutions like FortiAnalyz...

Technical Tip: How to work with FortiMail Technical Support

10-16-2024
Description This article describes which information should be provided to Technical Support when opening a FortiMail technical support ticket. Scope FortiMail. Solution For tenant FortiMail Cloud, just provide the instance name, such as labtacme-clo...

Technical Tip: Global Configuration on FortiMail Cloud for Impersonation -Analysis Dynamic is already enabled

10-06-2024
Description This article describes what to consider when administrators try to configure Impersonation by default. Scope FortiMail Cloud. Solution According to the official document Impersionation Configuring-dynamic-scanning, it is necessary to perf...
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