JHelio
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Staff
‎08-31-2024
Last activity: Sep 1, 2024 1:08:15 AM
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Description This article describes the steps to follow to solve the issue when Virus Outbreak and Antispam modules show 'No License' and there is no Firewall blocking communication to FortiGuard. Scope FortiMail On-Premise. Solution Virus Outbreak an...
Description This article describes how to solve the error 'You dont have an administrator account. Please contact your cloud administrator' when trying to access to FortiMail Cloud instance. Scope FortiMail Cloud. Solution When trying to access Forti...
Description This article describes that when meeting issues with migrating an email user's mailbox, it is possible to set an HA cluster between two FortiMail On-Premise to migrate the mailbox. Scope FortiMail On-Premise Solution To migrate mailbox us...
Description This article describes a common issue when trying to migrate users from an old FortiMail to a new FortiMail. Scope FortiMail v7.0.5. Solution It is possible to export users from a CSV file in the old FortiMail and try to upload it to the ...
Description This article describes when FortiClient does not send ZTNA traffic when using the wrong FQDN syntax. Scope FortiClient endpoint v7.2.2. Solution FortiClient does not send traffic if the ZTNA rule for FQDN does not have the specific syntax...