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JHelio
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‎04-29-2025
Last activity: Apr 30, 2025 1:21:08 AM
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Troubleshooting Tip: What to do when access to FortiClient Cloud does not show all FortiClient EMS configuration options

12-22-2024
Description This article describes what actions to take when FortiClient Cloud EMS does not show all settings. Scope FortiClient Cloud EMS 7.2.5. Solution In certain situations, FortiClient EMS Cloud may not show all of the configuration settings: Th...

Technical Tip: Script to make FortiClient Endpoints connect to the FortiClient EMS server

12-22-2024
Description This article describes a script that can be used to make FortiClient endpoints connect to the FortiClient EMS server. Scope FortiClient EMS v7.2.4 version and FortiClient Endpoint v7.2.5 version for Windows OS. Solution A FortiClient Endp...

Troubleshooting Tip: FortiClient EMS migration from Windows server to Ubuntu shows the 'Alter failed for Server 'JEJEMS\FCEMS'. (Microsoft.SqlServer.Smo)'

12-22-2024
Description This article describes how to solve the error 'Alter failed for Server 'JEJEMS\FCEMS'. (Microsoft.SqlServer.Smo)' when migrating the FortiClient EMS server. Scope FortiClient EMS 7.2.4 version, Linux Ubuntu. Solution When migrating FortiC...

Troubleshooting tip. FortiADC shows errors 'PSU temperature hits threshold' and 'PSU Device FAN is bad'

10-29-2024
Description This article discusses the errors with PSU voltage. Scope FortiADC-400F v7.0.0. Solution At FortiADC, logs can be found PSU logs errors as below: date=2024-09-26 time=01:06:08 log_id=0003000242 type=event subtype=system pri=information vd...

Troubleshooting tip. Error: 'Please check wired cables or switch device's settings SEND/RECV below threshold (<80%)'

10-29-2024
Description This article describes what action to take when the HQIP test shows error 'Please check wired cables or switch device's settings SEND/RECV below threshold (&lt;80%)'. Scope FortiGate v7.2.X. Solution The first symptom is found when the ping ...
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