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JHelio
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‎10-28-2025
Last activity: Oct 29, 2025 2:54:25 AM
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Technical Tip: Message ID to find specific email process log record

10-28-2025
Description This article describes how the Message ID can be used in order to find out how specific email is processed by FortiMail. Scope FortiMail 7.6 versions Solution In order to find how a specific email is being processed by FortiMail, the Cros...

Technical Tip: How to confirm if FortiClient EMS is a cloned machine

10-26-2025
Description This article describes how to confirm whether a FortiClient EMS instance is a cloned machine. Scope FortiClient EMS Linux v7.4. Solution In an HA cluster environment, if both pg containers have the same machine ID, it means they were clon...

Troubleshooting Tip: Error response from daemon: cannot remove container '/pg-1': container is restarting

10-26-2025
Description This article describes how to resolve the issue 'container is restarting: stop the container before removing or force remove' when installing FortiClient EMS on a Linux Server. Scope FortiClient EMS Linux v7.4. Solution During the FortiCl...

Technical Tip: How to confirm FortiClient EMS in Linux OS is in HA cluster

10-23-2025
Description This article describes how to confirm if FortiClient EMS is in HA cluster mode. Scope FortiClient EMS Linux vv7.4. Solution Apply this command over the CLI console to confirm: sudo /opt/forticlientems/bin/emscli db --db=fcm --query "SELEC...

Troubleshooting Tip: Error response from daemon: container is not running

09-10-2025
Description This article describes how to face the issue 'container is not running' when installing FortiClient EMS on a Linux Server. Scope FortiClient EMS Linux 7.4 version. Solution During the FortiClient EMS for Linux installation process: docker...
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