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JHelio · 11-14-2023

Description This article describes the features comparison that can be used at FortiFone for Teams app with Web user self service portal from FortiVoice. Scope This scenario uses FortiVoice version 7.0.1 and FortiFone for Teams version 1.0.5. Solutio...

JHelio · 10-30-2023

Description This article describes which points to check when the FortiClient endpoint is not receiving profile configuration changes from FortiClient EMS. Scope Forticlient EMS, FortiClient. Solution Make sure the FortiClient Endpoint is connected t...

JHelio · 10-30-2023

Description This article describes how to check the FortiClient Endpoint has the TAG assigned from FortiClient EMS. Scope Forticlient EMS, FortiClient. FortiClient Endpoint must have a connection to Forticlient EMS by Telemetry. Solution Make sure th...

JHelio · 10-30-2023

Description This article describes how to confirm which policy has the FortiClient Endpoint assigned from FortiClient EMS. Scope Forticlient EMS, FortiClient Endpoint. Solution Before making any modification to the FortiClient Endpoint profile, make ...

JHelio · 10-30-2023

Description This article describes the all-in-one log capture FortiClient EMS cloud for troubleshooting. Scope FortiClient EMS Cloud. Solution Collecting EMS logs is different for Cloud and on-premise. For EMS Cloud it is necessary to do as follows: ...

JHelio · 04-09-2023

Hi, please have a look at below link for 'Distribution policy': https://docs.fortinet.com/document/fortivoice-enterprise/6.4.3/fortivoice-phone-system-administration-guide/90625/creating-call-queues-and-queue-groups Regards

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Technical Tip: FortiFone for Teams is not displaying all service settings

Troubleshooting Tip: When FortiClient Endpoint does not receive profile changes from FortiClient EMS

Technical Tip: How to confirm the FortiClient Endpoint has a TAG assigned

Technical Tip: How to confirm which policy has the FortiClient Endpoint assigned in FortiClient EMS

Technical Tip: How to Collect Diagnostic logs for FortiClient EMS Cloud

Re: Setting a penalty in the call queue

Technical Tip: How to apply VoIP profile to policy...

Troubleshooting Tip: When FortiClient Endpoint doe...

Technical Tip: How to Collect Diagnostic logs for ...

Re: Setting a penalty in the call queue

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