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calvinc97
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‎03-23-2025
Last activity: Mar 24, 2025 1:13:20 AM
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Troubleshooting Tip: How to remove FortiSIEM corrupted indices

03-19-2025
Description This article describes how to safely remove FortiSIEM corrupted indices error found in backend. Scope FortiSIEM. Solution The possible causes of index corruption can be derived from the below: Unclean shutdown of phDataManager: If the ser...

Technical Tip: How to retrieve diagnostic information of RAID system in a FortiSIEM Hardware Appliance

02-23-2025
Description This article describes how to retrieve diagnostic information of RAID system FortiSIEM Hardware Appliances. Scope FortiSIEM 3600G, FortiSIEM 2200G, FortiSIEM 3500G, FortiSIEM 2000G, FortiSIEM 3500F, FortiSIEM 2000F, FortiSIEM 500G, FortiS...

Troubleshooting Tip: High disk utilization of /var/log/cyops/coredump in FortiSOAR

02-23-2025
Description This article describes how to troubleshoot the high disk utilization of /var/log/cyops/coredump in FortiSOAR. Scope FortiSOAR. Solution A core dump is a file that gets automatically generated by the Linux kernel after a program crashes. T...

Technical Tip: Clearing license entries in the database

01-21-2025
Description This article provides a method to clear license entries in the database. Scope FortiSOAR. Solution When the license table has additional entries of a license, it is required to have only one license in the database. This can occur when th...

Technical Tip: Distingushing Node Types in the FortiSIEM Backend

01-15-2025
Description This article describes how to distinguish Node Types in the FortiSIEM backend. Scope FortiSIEM. Solution The below lists the information identification of the node types in the FortiSIEM backend: Supervisor ----> nodetype = 0 Worker ---->...
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