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calvinc97
Staff & Editor
Staff & Editor
‎11-04-2025
Last activity: Nov 5, 2025 1:11:53 AM
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Technical Tip: Handling 'High Inter-shard Storage Gap between ClickHouse Workers' and 'High Intra-shard Storage Gap between ClickHouse Workers' Alerts in FortiSIEM

10-22-2025
Description This article describes how to handle 'High Inter-shard Storage Gap between ClickHouse Workers' and 'High Intra-shard Storage Gap between ClickHouse Workers' Alerts. Scope FortiSIEM. Solution FortiSIEM may trigger one or both of the follow...

Troubleshooting Tip: Sophos XG Firewall Playbook Block IP Step Fails with Parameter Type Error

10-15-2025
Description This article describes how to resolve the Block IP Step Fails with Parameter Type Error under Sophos XG Firewall Playbook. Scope FortiSOAR.. Solution When running a FortiSOAR playbook using the Sophos XG Firewall connector to block IP add<!-- --><!-- -->...

Technical Tip: Duplicate License Warning in HA Setup (FSR-Auth-002)

09-23-2025
Description This article describes how to solve the duplicate license error on HA setup. Scope FortiSOAR. Solution This duplicate warning is triggered when the same license has been mistakenly deployed on more than one FortiSOAR node. FSR-Auth-002: L...

Technical Tip: Required IAM Permissions for Security Hub and Kinesis for AWS integration

09-18-2025
Description This article describes the equired IAM Permissions for Security Hub and Kinesis for AWS integration. Scope FortiSIEM. Solution FortiSIEM integrates with several AWS services (such as CloudTrail, Security Hub, and Kinesis) to collect and p...

Technical Tip: Dashboard Transfer Option Unavailable due to Insufficient User Privileges

08-21-2025
Description This article describes how to resolve issues when the dashboard transfer option is unavailable. Scope FortiSIEM. Solution When attempting to transfer ownership of a dashboard under ADMIN -&gt; Settings -&gt; System -&gt; Dashboard Ownership, the l...
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