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RuiChang
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Staff
‎06-16-2025
Last activity: Jun 17, 2025 8:16:48 AM
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Technical Tip: PostgreSQL cron job monitoring and troubleshooting

06-16-2025
Description This article provides a method to monitor the activity in PostgreSQL for detailed troubleshooting. Scope FortiSIEM. Solution PostgreSQL is the core element in FortiSIEM and determines the quality of performance. In some cases, users notic...

Troubleshooting Tip: CMDB 'EntityNotFoundException' error

06-11-2025
Description This article provides a method to fix the CMDB 'EntityNotFoundException' error. Scope FortiSIEM. Solution The 'EntityNotFoundException' error is common in FortiSIEM when part of the configuration is missing in the database. If users are t...

Troubleshooting Tip: ClickHouse maximum allowed broken parts size exceeded

04-15-2025
Description This article provides a method to resolve Clickhouse error when the broken parts size exceeds the configuration in merge tree settings. Scope FortiSIEM. Solution During replication of Replicas in Clickhouse cluster, users may encounter Cl...

Technical Tip: FortiSIEM http_client_peer_verify configuration

04-08-2025
Description This article describes the best practice of configuring http_client_peer_verify in FortiSIEM. Scope FortiSIEM. Solution FortiSIEM contains a configuration to disable SSL verification for connection between the Supervisor and Collector. It...

Troubleshooting Tip: FortiAnalyzer Big Data failed to collect diagnostic logs

03-05-2025
Description This article provides method to resolve FortiAnalyzer Big Data failed to collect diagnostic logs. Scope FortiAnalyzer Big Data. Solution FortiAnalyzer Big Data provides features of diagnostic logs to be collected via GUI for troubleshooti...
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